Remote Account Manager — Commercial Insurance & Growth

Insurance Office of America; Schertz (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Bonus potential

Health insurance

401K with employer match

Professional growth

Work-life balance

Community service

Job summary

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. This role involves coordinating day-to-day admin, customer service, and policy management across our client base.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with active P&C licensing and strong analytical and communication skills.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain policy management, expirations, renewals, and client submissions.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance knowledge

Customer service

Analytical thinking

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. This role involves coordinating day-to-day admin, customer service, and policy management across our client base.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with active P&C licensing and strong analytical and communication skills.