Remote Academic & Finance Advisor - Student Success

National University; Northern (KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b with match

Paid holidays

PTO

Free education benefits

Job summary

National University is seeking an Academic and Finance Advisor to support students remotely across the United States. You will answer questions, celebrate progress, and help remove barriers to graduation while managing communications via calls, email, text, and chat.

The role requires a Bachelor's degree (preferred) and at least one year in advising or customer service; higher education experience is a plus. The position offers comprehensive benefits and a remote-first work setup.

Qualifications

• Bachelor's degree preferred.
• Minimum of one year of experience in advising or customer service.
• Experience in higher education and technology-driven enterprise preferred.

Responsibilities

• Manage student load and complete daily tasks using the Roadrunner System and other tools.
• Identify at-risk students and connect them to resources for success.
• Advise on financial aid requirements, university policies, and course changes.

Education

Bachelor's degree

Tools

Microsoft Office

NSLDS

Job description

National University is seeking an Academic and Finance Advisor to support students remotely across the United States. You will answer questions, celebrate progress, and help remove barriers to graduation while managing communications via calls, email, text, and chat.

The role requires a Bachelor's degree (preferred) and at least one year in advising or customer service; higher education experience is a plus. The position offers comprehensive benefits and a remote-first work setup.