Remote 401(k) Plan Administrator – A-Z Administration

Strongpoint Partners; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible Workplace

Flexible PTO

Inclusive Environment

Growth Opportunities

Comprehensive Benefits

Job summary

Strongpoint Partners is a fully remote Retirement Plan Administrator role, handling 65–75 plans with 401(k) and cross-tested plans from start to finish. You will manage compliance testing, client service, and plan administration in a remote-friendly environment.

We value proactive, detailed-oriented professionals who can collaborate across teams and support growth with a focus on accuracy and regulatory risk reduction.

Qualifications

• Bachelor's degree from an accredited college or university or equivalent.
• 3-5+ years of A-Z retirement plan administration experience with defined contribution plans.
• 3-5+ years of client services experience.
• Proficiency in Word, Excel, PowerPoint, Outlook, CRM software.
• Must be organized and detail-oriented.
• Exceptional approach to client service focusing on communications, timely solutions, and client needs.
• Team player, collaborative, able to work with and through others.
• Strong verbal and written communication skills.
• Ability to work well under pressure with multiple priorities and deadlines.
• Excellent analytical and problem-solving skills.
• Ability to act with integrity, be proactive with client needs, seek to continuously improve service, constantly focus on professional growth and work collaboratively with the entire team.

Responsibilities

• Manage and perform A-Z administration (plan design, compliance testing, client service, etc.) of a simple to mid-level complex caseload and sensitive client cases.
• Serve as a guide to other plan administrators in supporting client requirements.
• Initiate and participate in process improvements.
• Complete leadership and/or project management courses.
• Provide strategic guidance and assist in defining strategic goals.
• Efficiently utilize technology to perform the duties of this position.
• Attend staff meetings and trainings as requested.
• Maintain team approach by assisting in areas appropriate for this position.
• Own stewardship of all assigned business relationships.
• Perform other duties as assigned.

Skills

Retirement plan administration

Client services

Communication

Analytical thinking

Time management

Team collaboration

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Outlook

CRM

Job description

Strongpoint Partners is a fully remote Retirement Plan Administrator role, handling 65–75 plans with 401(k) and cross-tested plans from start to finish. You will manage compliance testing, client service, and plan administration in a remote-friendly environment.

We value proactive, detailed-oriented professionals who can collaborate across teams and support growth with a focus on accuracy and regulatory risk reduction.