Remote 340B Program Account Manager

Pharmacy Data Management, Inc.; Poland Township (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

PDMI is seeking an Account Manager 340B to implement, maintain, and optimize client 340B programs, ensuring accuracy, compliance, and strong client satisfaction. The role coordinates data, resolves issues, and supports efficient 340B operations while fostering long-term client relationships.

Since 1984, PDMI provides pharmacy data processing and flexible solutions, offering remote work and opportunities to contribute meaningfully to healthcare efficiency.

Qualifications

• Bachelor’s degree or equivalent combination of education and healthcare experience.
• 2+ years prior experience in 340B.
• Completion of 340B University prior to hire or within one year of employment.
• Experience managing client data feeds, SFTP setups, pharmacy replenishment workflows, and system configurations.
• Ability to attain advanced working knowledge of PDMI’s 340B platform, processes, and service model to independently support clients and ensure effective program operations.
• 340B ACE certification preferred.

Responsibilities

• Support new 340B account implementations by guiding Account Coordinators 340B, reviewing Implementation Forms, establishing data feeds, configuring program parameters, and coordinating cross-functional activities to ensure accurate setup.
• Manage and validate client data feeds, run simulations, review results with clients, make program adjustments, and develop point-of-sale (POS) programs to support accurate eligibility, replenishment, and claims processes.
• Serve as the primary point of contact for assigned clients by providing 340B guidance, delivering training on reporting and settlement functions, and supporting manual qualifications, disqualifications, and invoicing activities.
• Conduct go-live reviews, document client setup activities, verify HRSA eligibility- including child sites and contract pharmacies- and maintain complete and compliant client files.
• Monitor data accuracy, troubleshoot feed issues, resolve point-of-sale claim concerns with the Call Center, and ensure quality review of IT tickets and program changes.
• Maintain strong client relationships through scheduled calls, issue resolution, site visits, and ongoing program support to enhance satisfaction and performance.
• Cross-train with peers, assist Senior Account Managers 340B and the Senior Director 340B with departmental needs, and support 340B sales initiatives as required.
• Mentor Account Coordinators 340B by serving as a primary resource for developing their 340B knowledge, supporting interviews, and contributing to team growth.

Skills

340B experience

Client relationship management

Data coordination

Education

Bachelor’s degree or equivalent

340B ACE certification preferred

Tools

SFTP setups

Data feeds configurations

HRSA eligibility verification

Job description

PDMI is seeking an Account Manager 340B to implement, maintain, and optimize client 340B programs, ensuring accuracy, compliance, and strong client satisfaction. The role coordinates data, resolves issues, and supports efficient 340B operations while fostering long-term client relationships.

Since 1984, PDMI provides pharmacy data processing and flexible solutions, offering remote work and opportunities to contribute meaningfully to healthcare efficiency.