Remote 1040 Tax Pro - Expert Tax Prep & Customer Care

Intuit, Inc.; Arlington (VA); Remote; USD 29,000 - 37,000; Part time

Benefits offered by this job

Health benefits

Job summary

Intuit, Inc. seeks a tax professional for a remote, customer-facing position helping TurboTax users with tax preparation, guidance, and explanations of tax terms. You will use video tools for customer interactions and work toward meeting KPI metrics while delivering high-quality service.

The role requires 2+ years of 1040 prep experience, a PTIN, and knowledge of Circular 230. Remote, part-time hours with potential training and growth opportunities.

Qualifications

• 2+ years of federal/state 1040 tax return prep for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses.
• Knowledge of Circular 230 and compliance requirements.

Responsibilities

• This is a virtual, customer-facing role using our video software to interact with customers.
• Provide tax advice, full service return prep and signature.
• Answer product/software questions and perform tax calculations.
• Document customer interactions and use company processes to resolve inquiries.
• Complete required training and participate in pilot tests and projects.

Skills

Tax preparation experience

Customer service

Video/telecommunication tools

Bilingual English/Spanish

Education

State licenses/certificates

Job description

Intuit, Inc. seeks a tax professional for a remote, customer-facing position helping TurboTax users with tax preparation, guidance, and explanations of tax terms. You will use video tools for customer interactions and work toward meeting KPI metrics while delivering high-quality service.

The role requires 2+ years of 1040 prep experience, a PTIN, and knowledge of Circular 230. Remote, part-time hours with potential training and growth opportunities.