Remote 1040 Tax Pro - Expert Virtual Prep

Intuit, Inc.; Fort Washington (MD); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation, guidance, and explanations of tax terms in a virtual, customer-facing role.

You will help clients complete returns, answer product questions, and ensure accurate, clear communications using user-friendly language. The ideal candidate has tax preparation experience, strong communication skills, a dedication to customer service, and the ability to work with video and audio tools.

Qualifications

• 2+ years of federal/state tax return preparation experience.
• Active PTIN and ability to obtain state licenses.
• Willing to work at least 20 hours per week.
• Proficient with computers and tax software.
• Strong verbal and written communication; customer service oriented.

Responsibilities

• Interact with customers virtually using video software to provide tax advice and support.
• Perform full service tax return preparation and signing.
• Answer product questions and explain tax terms in plain language.
• Document customer interactions and meet KPIs.
• Complete required trainings and participate in pilot projects.
• Maintain secure handling of customer data.

Skills

Customer service

Communication

Bilingual (EN/ES)

Tech proficiency

Tools

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation, guidance, and explanations of tax terms in a virtual, customer-facing role.

You will help clients complete returns, answer product questions, and ensure accurate, clear communications using user-friendly language. The ideal candidate has tax preparation experience, strong communication skills, a dedication to customer service, and the ability to work with video and audio tools.