Remittance Processing Specialist

City National Bank; Cross Lanes (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Paid parental leave

Medical, dental & vision coverage

401(k) match

Job summary

City National Bank in Cross Lanes, WV is seeking a detail-oriented Mailroom Clerk to support lockbox processing in a fast-paced environment. You will handle mail pickup, envelope preparation, data entry, and daily reporting to ensure accurate client transactions.

Join a team that values accuracy, reliability, and a strong customer service focus. A high school diploma and a valid driver's license are required; on-site work with standard weekday hours and accommodations available.

Qualifications

• High School Diploma required.
• Valid driver’s license with exemplary driving record.
• Work is indoors in environmentally controlled conditions.
• May sit, with some standing, walking and light carrying.
• Reasonable accommodations may be provided for disabilities.

Responsibilities

• Picks up mail from local Post Office(s).
• Sorts and prepares envelopes for capture processing.
• Key enters transaction amounts and other information.
• Reconciles transaction outages using Mavro Remittance Processing Software.
• Prepares daily operational reports.
• Prepares daily USPS shipments to clients.

Skills

Excellent attention to detail

Sustained concentration

Education

High School Diploma

Tools

Mavro Remittance Processing Software

Job description

City National Bank is a multi-award-winning and highly successful financial institution committed to delivering exceptional service to our customers—and that commitment extends across every role in our organization. We’re looking for talented individuals who share our dedication to excellence and understand the vital role customer service plays in everything we do.

Why choose City National Bank?

At City, we understand that our employees are our greatest asset. That’s why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here’s what sets us apart:

• Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you’ll be part of an organization that constantly strives for innovation and improvement—always with the customer experience in mind.
• Career Growth Opportunities: We believe strongly in providing support for you to grow your skills and build a successful career. You will have opportunities to learn and advance within our organization with comprehensive training programs and ongoing professional development.
• Competitive Compensation and Benefits: In addition to a competitive salary, we offer paid time off, paid parental leave, medical, dental & vision coverage, and a 401(k) match.
• Strong Company Culture: Our employees are the heart of our organization. We foster a positive, inclusive culture where collaboration thrives and every team member contributes to delivering exceptional service—whether directly or indirectly supporting our customers.

Summary Description

Responsible for performing several functions necessary to process lockbox transactions received from Post Office and other locations in a high production and deadline driven environment.

Essential Functions

• Picks up mail from local Post Office(s) as required
• Sorts and prepares envelopes for capture processing on Opex mail opening equipment
• Key enters transaction amounts and other information not ready by CAR/OCR systems
• Reconciles transaction outages using Mavro Remittance Processing Software
• Prepares daily operational reports
• Prepares daily USPS shipments to clients

Position Requirements

• High School Diploma
• Requires valid driver’s license with exemplary driving record
• Work is generally performed indoors in environmentally controlled conditions
• Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Critical Skills/Expertise

• Excellent attention to detail
• Sustained concentration ability

Schedule

Monday through Friday

Join City National Bank and become part of a team where every role plays a part in creating outstanding customer experiences. We look forward to hearing from you!

City National Bank is an Equal Opportunity Employer.