Remediation Analyst II

M&T Bank Corporation; Getzville (NY); On-site; USD 36,000 - 59,000; Full time

Job summary

M&T Bank Corporation in Getzville, NY is seeking a CAM specialist to lead and participate in projects across Default Servicing, coordinating with partners in Business Banking, Commercial, Consumer, Mortgage and Retail. You will develop reports and analyses, perform data reviews, draft procedures, and support audits while adhering to risk and regulatory standards.

The role emphasizes collaboration, accuracy, and timely delivery.

Qualifications

• Associate degree and minimum 3 years of related experience, or combined 5+ years of higher education and/or work experience.
• Experience in collections and/or default servicing.
• Proven analytical skills.
• Strong organizational skills.
• Proficiency with word processing and spreadsheet software.
• Proven verbal and written communication skills.

Responsibilities

• Serve as resource in a defined area of CAM and represent business practices and interests in various projects with internal and external stakeholders.
• Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing.
• Develop and produce non-routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM.
• Conduct non-routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions.
• Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM.
• Draft and/or edit procedures related to one or more functional areas of CAM to maintain their currency.
• Support departmental audits, user certifications and compliance testing for CAM.
• Lead and participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned CAM team(s).
• Assist with providing departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s).

Skills

Analytical skills

Verbal and written communication

Organizational skills

PC proficiency

Team collaboration

Education

Associate degree

Job description

Overview: Leads and/or participates in projects within one or more functional areas within Default Servicing (internally known as Customer Asset Management (CAM)) and represents these areas in cross-functional, visible projects involving business partners outside of CAM. Primary Responsibilities: Serve as resource in a defined area of CAM and represent business practices and interests in various projects with internal and external stakeholders. Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing. Develop and produce non-routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM. Conduct non-routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions. Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM. Draft and/or edit procedures related to one or more functional areas of CAM to maintain their currency. Support departmental audits, user certifications and compliance testing for CAM. Lead and participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned CAM team(s). Assist with providing departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s). Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Primary Responsibilities

• Serve as resource in a defined area of CAM and represent business practices and interests in various projects with internal and external stakeholders.
• Interact with business partners across the Business Banking, Commercial, Consumer, Mortgage and Retail platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing.
• Develop and produce non-routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM.
• Conduct non-routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions.
• Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM.
• Draft and/or edit procedures related to one or more functional areas of CAM to maintain their currency.
• Support departmental audits, user certifications and compliance testing for CAM.
• Lead and participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned CAM team(s).
• Assist with providing departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s).

Supervisory/Managerial Responsibilities

Not Applicable

Education and Experience Required

• Associate degree and a minimum of 3 years’ related experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ related experience.
• Experience in collections and/or default servicing.
• Proven analytical skills.
• Strong organizational skills.
• Proficiency with personal computers as well as pertinent word processing and spreadsheet software.
• Proven verbal and written communication skills.

Education and Experience Preferred

Prior experience in functional areas supported. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

View M&T’s Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.