Relocation Search Specialist

Corpay; St. Charles (IL); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k enrollment

Virtual fitness classes

Robust PTO

Employee discounts

Philanthropic support

Fun culture with contests

Job summary

Corpay is hiring a Relocation Search Specialist in St. Charles, IL, to support the Relocation Specialist team during the search process. The role is in a hybrid office environment with training and a work setup provided by the company.

You will use shared databases, maintain tracking sheets, and communicate with property owners and insurers to source suitable housing options for policyholders. Strong attention to detail and teamwork are essential.

Qualifications

• High school diploma or equivalent preferred.
• 2+ years of customer service experience preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Database experience a plus.
• Excellent verbal and written communication; well organized with strong problem-solving skills.

Responsibilities

• Use a shared database to secure housing options for customers.
• Maintain monthly tracking spreadsheets.
• Assess policyholders' needs to facilitate efficient search practices.
• Use online search engines/tools to assist the search process.
• Contact property owners and negotiate short-term leases.
• Obtain accurate details of potential properties for insurer consideration.
• Update shared database to track progress daily.
• Communicate detailed property information to teammates.
• Coordinate communication among parties involved in sourcing.

Skills

Customer service

Microsoft Office

Communication

Attention to detail

Multi-tasking

Team player

Problem solving

Relationship building

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

What We Need

Corpay is currently looking to hire a Relocation Search Specialist within our ALE Solutions division. This position falls under our lodging line of business and is located in St. Charles, IL. In this role, you will provide support to the Relocation Specialist team during the search process by increasing the efficiency of providing potential property options to the insurance adjuster. You will report directly to the Relocation Assistant Manager.

How We Work

As a Relocation Search Specialist, you will be expected to work in an office/hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in location St. Charles, IL.
• Company-issued equipment
• Formal, hands‑on training

Role Responsibilities

The responsibilities of the role will include:

• Using a shared database to secure housing options for customers.
• Maintaining monthly tracking spreadsheets.
• Assessing the needs of policyholders to help facilitate efficient search practices.
• Utilizing online search engines and tools to assist with the search process.
• Contacting potential property owners and negotiating short‑term leases.
• Obtaining accurate details of potential property options for insurance carrier consideration.
• Updating shared database to track progress daily.
• Communicating detailed and accurate property information to teammates.
• Facilitating communication between parties involved in the property sourcing process.

Qualifications & Skills

• High school diploma or equivalent preferred
• 2+ years of customer service experience preferred
• Computer proficiency in Microsoft Office Excel, Word, and Outlook
• Database experience a plus
• Excellent verbal & written communication skills, be very organized, have strong problem‑solving skills, ability to multi task, and be a team player
• Attention to detail and accuracy are critical skills for this position
• Exhibits strong business acumen and sound judgement
• Able to establish and maintain healthy working relationships among team members in the course of work
• Ability to assist coworkers with tasks

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company‑wide
• Robust PTO offerings including: major holidays, vacations, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company‑wide contests and prizes

Equal Opportunity/Affirmative Action Employer

• Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Pay Transparency

• This salary range is provided for Illinois which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $15-17.
• For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.