Relocation Logistics Dispatcher

Dircks Moving & Logistics; Phoenix (AZ); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Onsite perks

Job summary

Dircks Moving & Logistics is seeking a Dispatcher to work with customers, operations, and customer support to deliver high-quality moving and logistics services in Arizona. The role focuses on scheduling, vehicle and crew coordination, and responding to inquiries to ensure timely deliveries.

The ideal candidate will manage local transportation, handle DOT documentation, and support continuous improvement of service levels for both residential and commercial moves.

Qualifications

• Associates degree (A.A.) or equivalent from two-year college or technical school, or six months to one year related experience.
• Ability to read and interpret documents; write routine reports; speak effectively before groups.

Responsibilities

• Prepare schedules and staff requirements for local household goods and commercial transportation.
• Determine number of vehicles and crew based on sales, customer service, and orders.
• Prepare schedules indicating arrival and departure times of vehicles.
• Answer inquiries on services, rates, schedules, and service areas.
• Investigate customer complaints and make necessary adjustments.
• Direct crews between jobs and coordinate local fleet activities.

Skills

Customer service

Scheduling

Fleet coordination

Communication

Education

Associate degree (A.A.) or equivalent

Tools

MoversSuite

MoversSuite WMS

UniGroup Mainframe

Paycor

Job description

Dircks Moving & Logistics is seeking a Dispatcher to work with customers, operations, and customer support to deliver high-quality moving and logistics services in Arizona. The role focuses on scheduling, vehicle and crew coordination, and responding to inquiries to ensure timely deliveries.

The ideal candidate will manage local transportation, handle DOT documentation, and support continuous improvement of service levels for both residential and commercial moves.