Relocation-Assisted Senior Service Programs Director

GE HealthCare; Sacramento (CA); On-site; USD 197,000 - 295,000; Full time

Benefits offered by this job

Relocation assistance provided

Job summary

GE HealthCare seeks a Senior Service Program Director to drive satisfaction, governance, and growth across enterprise healthcare systems. You’ll lead strategic partnerships with executive stakeholders and collaborate with cross‑functional teams to meet contractual obligations and deliver business outcomes.

Reporting to the executive leadership, you will manage 5+ direct reports, establish strong governance routines, and track program progress, KPI performance, and risk, ensuring improvements and

Qualifications

• Bachelor’s degree is required.
• Demonstrated ability to lead customer relationships and cross-functional teams.
• Strong communication skills with executive audiences.
• Willingness to travel as required.

Responsibilities

• Lead senior-level customer escalations and cross-functional governance discussions.
• Drive strategic customer partnership governance and program execution.
• Develop and coach a team of 5+ direct reports with clear performance standards.
• Monitor KPIs, financial performance, and risk across partnerships.
• Align GE HealthCare objectives with customer priorities and contract commitments.

Skills

Executive presence

Executive engagement

People leadership

Strong communication

Strategic thinking

Customer-oriented

Influence in matrix org

Operational governance

Problem solving

Financial acumen

Education

Bachelor’s degree in Business, Healthcare Administration, Engineering, Operations, or related field

Job description

GE HealthCare seeks a Senior Service Program Director to drive satisfaction, governance, and growth across enterprise healthcare systems. You’ll lead strategic partnerships with executive stakeholders and collaborate with cross‑functional teams to meet contractual obligations and deliver business outcomes.

Reporting to the executive leadership, you will manage 5+ direct reports, establish strong governance routines, and track program progress, KPI performance, and risk, ensuring improvements and