Relief Teller (Kauai Region)

First Hawaiian Bank; Lihue (HI); On-site; USD 28,929 - 33,751; Part time

Benefits offered by this job

Mileage reimbursement at IRS rate

Job summary

A local financial institution located in Lihue, Hawaii is seeking a Relief Teller to provide exceptional customer service and support various branches across Kauai. Ideal candidates should have strong communication skills, sales experience, and at least one year of cash handling experience. The role involves proactive customer engagement and requires reliable transportation to travel between branches as needed. Compensation ranges from $21.00 to $24.50 per hour, supplemented with sales incentives.

Qualifications

• Must have pleasant and tactful customer interaction.
• Previous sales experience is highly desirable.
• At least one year of cash handling and customer service experience is preferred.
• Willingness to travel between Hawaii island branches is necessary.

Responsibilities

• Deliver exceptional in-branch customer service experience.
• Engage proactively with customers to identify needs.
• Demonstrate digital banking options.
• Fulfill customers' day-to-day transactional needs.

Skills

Excellent customer service skills

Communication skills

Sales experience

Cash handling experience

Job description

Overview

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals‑oriented Relief Teller to join our Kauai team. This position requires reliable transportation and the ability to travel to any of our various Kauai island branches based on our changing business needs. We reimburse mileage at the IRS standard mileage rate of $0.725 per mile.

Compensation

The pay range is $21.00 – $24.50 per hour, commensurate with experience, plus sales incentives. An additional $3.00 per hour Relief Premium is offered to recognize the flexibility and commitment required to support multiple branches.

Work Schedule

Monday – Friday 8:00 a.m. – 4:30 p.m.; Saturday on a rotation basis 8:30 a.m. – 1:30 p.m. (hours may vary).

Responsibilities

• Deliver an exceptional in-branch customer service experience by proactively engaging with customers to identify needs.
• Demonstrate our digital banking options.
• Fulfill customers’ day‑to‑day transactional needs.
• Advise customers on the full range of financial products and services available to suit their financial needs.

Qualifications

• Excellent customer service and communication skills; pleasant and tactful when interacting with customers.
• Previous sales experience highly desirable.
• One year of cash handling and customer service experience highly desirable.
• Willingness to travel to various Hawaii island branches.