Relief Teller (Hawaii Region)

First Hawaiian Bank; Hilo (HI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Relief Premium $3/hr

Mileage reimbursement

Job summary

First Hawaiian Bank is seeking a collaborative Relief Teller to join our Hawaii Region team. This role requires travel to various Hawaii island branches and reliable transportation; mileage is reimbursed. The pay range is $21.00 - $24.50 per hour, plus incentives and a $3.00/hour Relief Premium for flexibility across branches.

Schedule is Mon-Fri 8:00AM-4:30PM; Saturdays on rotation. The position focuses on delivering an exceptional in-branch customer service experience, helping clients with

Qualifications

• Excellent customer service and communication skills.
• Previous sales experience desirable.
• One year of cash handling and customer service experience desirable.

Responsibilities

• Deliver an exceptional in-branch customer service experience by engaging with customers to identify needs.
• Demonstrate our digital banking options to customers.
• Fulfill day-to-day transactional needs for customers.
• Advise customers on the full range of financial products and services available.

Skills

Customer service

Sales experience

Cash handling

Travel between branches

Job description

Job Description

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Relief Teller to join our Hawaii Region team. This position requires reliable transportation and the ability to travel to any of our various Hawaii island branches based on our changing business needs. We reimburse mileage at the IRS standard mileage rate which is currently $0.76 cents per mile.

Compensation

The pay range is $21.00 - $24.50/per hour, commensurate with experience; plus sales incentives. This position offers an additional $3.00/per hour Relief Premium, recognizing the flexibility and commitment required to support multiple branches.

Work Schedule

Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)

Responsibilities

In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs.

Qualifications

The ideal candidate will have:

• Excellent customer service and communication skills and be pleasant and tactful when interacting with customers.
• Previous sales experience highly desirable.
• One year of cash handling and customer service experience highly desirable.
• Must be willing to travel to various Hawaii Island Branches.