Relief support security officer

Argenbright Security Europe Limited; Georgia (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking security firm as a Retail Security Officer, where your role will be crucial in maintaining safety and security across various locations. This position offers a dynamic environment, requiring you to assess vulnerabilities, deter criminal activities, and collaborate closely with local authorities. With full training provided, you will develop essential skills in conflict resolution and risk management. Embrace the opportunity to grow within a supportive company that values diversity and offers numerous benefits, including rewards for outstanding performance and ongoing training. Your contributions will play a vital role in fostering a secure and welcoming atmosphere.

Benefits

Perkbox recognition platform

Apprenticeship opportunities

Employee of the Month scheme

110% Club for outstanding performers

WageStream for early wage access

Employee Assistance Programme

Opportunities for progression

Ongoing training

Qualifications

• Must possess a valid SIA licence to apply.
• Previous retail security experience is advantageous but not essential.

Responsibilities

• Patrolling the shop floor and deterring criminal activity.
• Reporting incidents digitally and providing detailed reports.

Skills

Communication Skills

Conflict Resolution

Risk Assessment

Education

SIA Guarding Licence

5-Year Checkable Employment History

Tools

Digital Reporting Tools

Tablets/Phones

Job description

ASEL designs, develops, and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology, and processes to achieve results-driven outcomes. As pioneers in security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, utilising data and insights to identify and mitigate risks, inform strategy, prevent crime, and reduce costs.

We believe that authenticity and transparency are vital to success. Our main objective is to act with sincerity and integrity to provide a genuinely collaborative service that customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO, and technology, with a heritage in security services across the USA and Europe.

Location:

Hastings, Eastbourne, South Coast area - Please note the successful candidate must be able to travel between multiple sites in the above areas.

Hours & Shift Pattern:

Varied, as this will be a relief position.

Hourly Rate:

Site-dependent, between £12.21 - £14.00 per hour.

Main Responsibilities

We believe that the best approach to deterring criminal activity is understanding vulnerabilities and risks at each location, and tailoring our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide visible deterrence, respond to incidents, complete incident reports, and collaborate with local authorities.

Your responsibilities include:

• Patrolling the shop floor and deterring criminal activity
• Assessing and identifying vulnerabilities, and working proactively to minimise risk
• Liaising with management and local authorities when applicable
• Managing vulnerable persons with empathy to avoid causing distress
• Conducting colleague and contractor searches in line with company policy
• Reporting incidents digitally and using tablets/phones for activity planning
• Providing detailed and legible incident reports to assist clients and authorities

The Person

Effective Security Officers should be confident communicators, capable of providing detailed verbal and written accounts of incidents. They should be welcoming, patient, and able to handle conflicts professionally.

Required Experience and Qualifications

You must possess a valid SIA licence to apply. Previous retail security experience is advantageous but not essential, as full training will be provided.

You must be able to provide a full 5-year checkable employment or education history. If selected for an interview, please bring your right to work documents and recent proof of address.

Essential: Current SIA Guarding or SIA Door Supervisor licence.

Due to high application volumes, if you are not contacted within 14 days, please assume you have been unsuccessful.

Mission, Core Values & Competencies

Embrace the company’s core values to achieve the organisation’s mission. Take responsibility for personal career development by regularly assessing and adjusting performance against your development plan.

Equality & Diversity

ASEL values diverse skills and experiences and is committed to equal opportunity employment. Our goal is to ensure all individuals have equal chances for employment and advancement based on their skills and abilities. We strive to create an inclusive environment that promotes excellence through diversity and leadership.

Responsibilities & Requirements

Job descriptions should be reviewed regularly, and any changes should be mutually agreed with your manager. All employees are expected to act professionally, cooperatively, and flexibly within their role’s scope.

Benefits

• Perkbox recognition platform for rewards and discounts
• Apprenticeship opportunities
• Employee of the Month scheme (£50 reward)
• 110% Club for outstanding performers with prizes and monetary rewards
• WageStream for early wage access
• Employee Assistance Programme (EAP)
• Opportunities for progression within the company
• Ongoing training