Relief Supervisor

Arc Thrift Stores; Grand Junction (CO); On-site; USD 21,697 - 22,041; Full time

Job summary

Arc Thrift Stores is seeking a Relief Supervisor in Grand Junction, CO. The role oversees store operations during shifts to maximize sales and ensures proper staffing, training, merchandising, and cleanliness.

The Relief Supervisor will train new employees, support cashiers, implement customer service programs, and report daily performance to the store manager. Strong communication and team leadership are essential in a fast-paced retail environment.

Qualifications

• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Good judgment and the ability to work in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to train and supervise staff.
• Team player with reliability and energy.

Responsibilities

• Manages the operation of the stores to achieve maximum sales performance during shifts as scheduled.
• Ensures adequate staffing and training; keeps the store clean and merchandised.
• Gives direction to store employees during assigned shifts.
• Assists cashier and implements customer service programs.
• Reports to the store manager and prepares daily performance reports.

Skills

Staff training

Customer service

Team leadership

Safety compliance

Communication

Reasoning and judgment

Merchandising knowledge

Education

Experience working with a diverse workforce

Ability to work with individuals possessing developmental disabilities

Good judgment

Energy for fast-paced work

Strong written and verbal communication skills

Good listener

Job description

Job Title: Relief Supervisor

Location: Grand Junction, CO 81501

Salary: $15.75 - $16.00 Hourly

Job Type: FLSA Status – Non Exempt

Posting Date: Sep-24

Summary

Manages the operation of the stores to achieve maximum sales performance during shifts as scheduled.

Essential Duties and Responsibilities

• Achieves maximum sales performance by ensuring:
  • The store is adequately staffed.
  • New employees are trained.
  • Store is properly merchandised and clean.
  • Cash registers have adequate change reserves.
• Assists the cashier when needed.
• Implements all aspects of the customer service program.
• Provides training by answering questions, giving directions, and offering feedback about task performance to employees and community service workers.
• Assists in limiting store injuries by providing safety guidelines to employees, coaching employees about safety issues, identifying and promptly reporting safety concerns to the store manager.
• Daily reports on performance of the assigned crew and furniture department; suggests disciplinary actions and terminations to the store manager.
• Maintains daily employee attendance records in assigned departments and makes employees aware of issues.
• Implements Operations Manual guidelines for banking and cash handling to ensure accuracy and accountability.
• Ensures all shopping carts are in the store at closing.
• Follows closing procedures in the Operations Manual to ensure the store is secured at the close of each business day.
• Prepares the production room for the next shift by ensuring that dropped off donations are inside store.
• Reports to the store manager or supervisor.
• Gives direction to store employees during assigned shifts.

Qualifications

• Knowledge, Skill and Ability:
  • Knowledge of styles and trends.
  • Ability to identify merchandise quality and price it accordingly.
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to write employee warnings, which provide clear feedback to employees.
  • Ability to effectively present information in one on one and small group situations to customers and employees.
  • Ability to delegate and follow up to achieve established results.
  • Ability to work as a productive member of a team.
• Education and/or Experience Required:
  • Experience working with a diverse workforce.
  • Ability to work with individuals possessing developmental disabilities.
  • Ability to use good judgment.
  • Energy to take on fast-paced work.
  • Strong written and verbal communication skills.
  • Good listener.

Physical Demands

• Works inside in a production and retail environment.
• Exposure to temperature fluctuations.
• Regularly required to speak, hear, stand and move throughout the store.
• Use upper body strength to frequently lift and/or move up to 30 pounds.
• May occasionally be exposed to dust from donations.
• Constantly standing, bending and stooping and occasionally walking.
• Must be able to lift the arms shoulder height or above.
• Must be able to push or pull clothing racks weighing up to 15 pounds.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, working environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.