Relief Shift Manager - RT2493

RaceTrac; New Orleans (LA); On-site; USD 39,600 - 42,600; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Complete benefits package

Job summary

RaceTrac is seeking a dedicated Shift Manager in New Orleans to lead a dynamic team, ensuring excellent customer service and operational standards. This role involves coaching team members, managing shift processes, and addressing guest concerns efficiently.

With a commitment to growth, RaceTrac offers competitive pay between $39,600 and $42,600 annually, along with extensive benefits, including medical coverage and paid time off. Join us to make an immediate impact in a people-first environment!

Qualifications

• 2–3 years of work experience in retail or food service.
• 1+ years of leadership or supervisory experience.
• Ability to lift up to 50 lbs.
• Willingness to obtain required permits.

Responsibilities

• Lead and motivate the team during shifts.
• Ensure service and food safety standards are met.
• Train team members in operational tasks.
• Communicate effectively with team and management.

Skills

Leadership

Communication

Team Building

Problem Solving

Education

High School Diploma or GED

Job description

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands‑on leader who thrives in a fast‑paced, team‑oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.

Pay Range: $39,600 – $42,600 annually (includes overtime and shift differentials)

Shift Availability

Relief Manager (R3M): Thu–Sat 1:30 PM–10:30 PM; Sun–Mon 9:30 PM–6:30 AM

2nd Shift Manager (MG2): Sun–Wed 1:30 PM–10:30 PM; Thurs 8:00 AM–5:00 PM

Overnight Manager: Tues–Sat 9:30 PM–6:30 AM

Co Manager

Compensation: Earn approximately $42,800 annually based on a $17/hour rate with a 45-hour workweek (including overtime). Co‑Managers are also eligible for a monthly performance bonus.

Schedule: Saturday–Wednesday, 5:30 AM–2:30 PM (Off Thursday & Friday)

What’s In It for You?

• Competitive pay and shift‑based incentives
• Career growth opportunities - many of our General and Co‑Managers started as Shift Managers!
• Leadership development and hands‑on training to sharpen your skills
• Flexible scheduling to support work‑life balance
• A fast‑paced, people‑first environment where your leadership matters
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You’ll Do

Lead a Winning Team on Your Shift

• Set the tone with a cheerful, can‑do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real‑time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary

Drive Operational Excellence

• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check‑in, and promotional communication
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day

Model Communication & Accountability

• Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast‑paced, high‑volume, guest‑focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Must Haves for this Role

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

To see what is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.