Relief Shift Manager — Lead a Fast-Paced, Flexible Team

RaceTrac; Gretna (LA); Sur place; USD 40 000 - 43 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k)

Paid time off

Flexible scheduling

Career growth opportunities

Résumé du poste

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced store team in Gretna, LA. You will drive store performance, coach associates, and ensure guest satisfaction on each shift.

This role emphasizes accountability, teamwork, and operational excellence with a clear path for career progression. You will oversee inventory, cash handling, and safety compliance while delivering excellent guest service and maintaining the store's cleanliness and standards.

Qualifications

• 2-3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.
• Must Haves for this Role.
• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

Responsabilités

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability Effectively relay important updates from the leadership team to shift associates.
• Monitor task completion and provide immediate feedback to drive results.
• Support a team culture rooted in accountability, respect, and teamwork.
• Proactively step in during busy times or challenges - showing your team what great leadership looks like.

Connaissances

Leadership

Communication

Team building

Guest service

Formation

High School Diploma or GED

Description du poste

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced store team in Gretna, LA. You will drive store performance, coach associates, and ensure guest satisfaction on each shift.

This role emphasizes accountability, teamwork, and operational excellence with a clear path for career progression. You will oversee inventory, cash handling, and safety compliance while delivering excellent guest service and maintaining the store's cleanliness and standards.