Relief Night Auditor

Northwest X Southern Hospitality; Fairbanks (AK); On-site; USD 38,000 - 52,000; Full time

Job summary

Hyatt Place Fairbanks, proudly managed by Northwest x Southern Hospitality, is seeking a Relief Night Auditor to join our team. This role focuses on overnight front desk operations, balancing daily transactions, and ensuring accurate guest billing while delivering excellent guest service.

The position requires a high school diploma or equivalent, with hospitality experience preferred. Availability for overnight Fri/Sat shifts 11pm–7am and potential for additional shifts makes this an ideal entry

Qualifications

• High school diploma or equivalent required.
• Previous hotel, restaurant, or hospitality experience preferred.
• Strong organizational, communication, and problem-solving skills are important.
• Ability to obtain government- or brand-required permits, licenses, or certificates.
• Up to 40 hours per week with varied and flexible shifts, likely including nights, weekends, holidays, and overtime.
• Overnight shift Fridays and Saturdays 11pm–7am; potential for more hours as Evening shift GSR 3pm–11pm on other days.

Responsibilities

• Perform overnight front desk operations and balance daily hotel transactions.
• Prepare financial reports and ensure accurate guest billing.
• Provide exceptional guest service during check-in/check-out, reservations, and guest assistance.
• Complete end-of-day audit procedures and maintain hotel safety and service standards.

Skills

Organizational skills

Communication

Problem-solving

Team player

Education

High school diploma or equivalent

Job description

Hyatt Place Fairbanks proudly managed by Northwest x Southern Hospitality, is currently hiring a Relief Night Auditor. If you're looking to begin or grow your career in hospitality and enjoy working in a fast-paced, team-driven environment, this is a great opportunity to get started.

Our hotels are located in some of the most beautiful areas of the Pacific Northwest and Alaska, and we are proud to deliver award-winning guest experiences. Our team is passionate, genuine, forward-thinking, and fully engaged in creating meaningful connections. We take pride in what we do and strive to give back more than we take. We're looking for someone ready to step up, contribute, and help make every guest and team member experience a #BIGDEAL.

Summary:

This position is responsible for performing overnight front desk operations, balancing daily hotel transactions, preparing financial reports, and ensuring accurate guest billing. The Night Auditor provides exceptional guest service through check-in, check-out, reservations, and guest assistance while completing end-of-day audit procedures and maintaining hotel standards for safety, accuracy, and service.

Qualifications

Candidates should have a high school diploma or equivalent, with previous hotel, restaurant, or hospitality experience preferred. Strong organizational, communication, and problem-solving skills are important, along with the ability to work well in a team environment. Ability to obtain any government's-required or brand-required permits, licenses, or certificates. Up to 40 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime. This position is for Overnight shift Friday and Saturdays from 11pm-7am. Potential for more hours as Evening shift GSR from 3p-11pm on other days.

Who We Are

Northwest x Southern Hospitality is committed to helping team members grow professionally. We focus not only on your success today but also on preparing you for future opportunities within our organization. Team members benefit from a supportive and collaborative environment that encourages personal and professional development, along with a culture that values work-life balance.

Eligible employees receive a comprehensive benefits package that includes paid holidays after one year of service, paid time off that begins accruing on day one, and sick leave for team members in Alaska, Oregon and Washington. Health and wellness benefits typically begin after 60 days of full-time employment and include medical, dental, vision, and company-paid life insurance, along with access to an employee assistance program and retirement planning options such as a 401(k).

Additional perks include travel discounts, entertainment discounts, monthly recognition programs, referral bonuses, community volunteer opportunities, and social events that help build strong connections within the team. There is also potential for advancement to other NSH properties, including those affiliated with Marriott, Hilton, Hyatt, and IHG brands.

Northwest x Southern Hospitality is an Equal Opportunity Employer and welcomes applicants from all backgrounds. Employment opportunities are provided without regard to race, color, national origin, disability, religion, age, sex, veteran status, or any other classification protected by law.

This position requires a motor vehicle and background check.