Overnight Service Attendant

Northwest x Southern Hospitality; Fairbanks (AK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Holidays

Health and Wellness benefits

Team Member Travel Discounts

401(k) Retirement Plans with Match

Monthly Team Member Recognition

Job summary

Northwest x Southern Hospitality is hiring an Overnight Service Attendant at Hyatt Place Fairbanks, Alaska. This position focuses on cleaning services in the hotel, including sweeping, mopping, and guest communications.

The ideal candidate will have a high school diploma, strong organizational skills, and must be available for overnight shifts. The role offers comprehensive benefits and opportunities for advancement within the company.

Qualifications

• Demonstrate excellent organizational, communication and problem-solving skills.
• Must be able to work overnights from 11pm-7am, flexible shifts including weekends.
• Prior hotel or hospitality experience preferred.

Responsibilities

• Provide cleaning services including sweeping, mopping, dusting, and vacuuming.
• Replace linens, replenish amenities, and make beds in guestrooms.
• Communicate with guests to effectively respond to complaints and special requests.

Skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent GED

Job description

Hyatt Place Fairbanks, Alaska managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Overnight Service Attendant!

Summary of Position

The primary purpose of this position is to provide cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. When assigned to guestrooms, replaces linens, replenishes amenities and makes beds. Also communicates with guests to effectively respond to complaints and special requests.

Qualifications

• High school diploma or equivalent GED; prior hotel or hospitality experience preferred
• Demonstrate excellent organizational skills, communication skills, and problem‑solving skills
• Must be able to work overnights from 11pm-7am; flexible shifts that may include weekends

Advancement & Teamwork

Most importantly, we are passionate about our people. We’re not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you’ll be able to work your way up the ladder.

Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

Benefits

• Work‑Life Balance: committed to ensuring team members experience reward of hospitality while sustaining a routine that suits their lifestyle.
• Paid Holidays: 6 paid holidays after one year of service (upon hire for salaried team members). Holidays include: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day.
• PTO and Sick Leave: allows team members to have home life balance.
• Paid Time Off: available to all team members after one full year of service; accrues from day one and increases over time.
• Sick Leave: available for team members employed in Alaska, Oregon or Washington.
• Bereavement, Jury/Witness Duty, Community Volunteer Events, Social Event Outings.
• Health and Wellness: benefits typically begin on the first day of the month following sixty days of full‑time employment. Specific eligibility criteria and waiting periods are defined by each benefit’s plan documents. Insurance coverage typically not available to part‑time or seasonal team members.
• Medical, Prescription, Vision, Dental, Employee Assistance Program, Hostcare, 100% Company Paid Life Insurance, 401(k) Retirement Plans with Match, Leave of Absence.
• Perks: Team Member Travel Discounts, Entertainment Industry Discounts, Snack of the Month, Monthly Team Member Recognition, Service Recognition Awards, Incentive Programs, Referral Bonuses, Direct Deposit, Earned Wage Access, Retirement Planning.
• Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.

Equal Opportunity Employer

Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.