Relief Manager

Big 5 Corp; Covina (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks an Assistant Manager who is passionate about sports and outdoor activities. This role offers a unique opportunity to gain valuable experience and knowledge for future management positions. You will lead a dynamic team, ensuring exceptional customer service and compliance with company policies. With a well-defined training program, you’ll develop essential skills while contributing to a thriving store environment. Join a company that values talent and growth, and be part of a team that prepares customers to enjoy their favorite sports and outdoor activities.

Qualifications

• Must be enthusiastic and energetic with a solid customer service background.
• Basic organizational and applicable math skills required.

Responsibilities

• Performing customer sales and service.
• Managing inventory control and loss prevention policies.
• Training newly hired associates.

Skills

Customer Service

Communication Skills

Organizational Skills

Sales Skills

Education

High School Diploma or Equivalent

Job description

Description

With over 420 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is a perfect career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team. The Assistant Manager gains knowledge and experience, necessary for promotion to higher management positions, under the guidance of experienced personnel. A well-defined training program will be provided to help you develop within our management structure. Candidates should be enthusiastic, energetic, sports-minded individuals with solid customer service backgrounds and relevant educational paths suited for the industry.

Responsibilities:

1. Performing customer sales and service
2. Merchandising and ensuring compliance with all company policies
3. Answering customer inquiries via telephone
4. Setting promotional signage
5. Enforcing all company policies
6. Learning and providing product descriptions
7. Proposing add-on sales
8. Checking and retrieving merchandise from storage areas
9. Organizing, restocking, and cleaning merchandise on the sales floor
10. Handling store opening and closing procedures
11. Training newly hired associates
12. Directing sales and cashier associates throughout the store
13. Managing inventory control and loss prevention policies

Minimum Requirements:

• Must be 21 years of age or older
• High School diploma, GED, High School Equivalency, certificated equivalent, or relevant experience
• Basic organizational and/or applicable math skills
• Subject to E-Verify upon accepting the position
• Ability to perform light to moderate lifting, with or without reasonable accommodation
• Effective communication and interpersonal skills
• Flexible scheduling availability

California Pay Scale: $18.30 - $21.05/hour depending on store location

*For Federal Protection and specific City Ordinance Information, see links below.

**Equal Opportunity Employer. This employer is committed to notifying all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.