Relief Manager

Big 5 Corp; Palmdale (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks an enthusiastic Assistant Manager to lead a dedicated team in providing exceptional customer service. This role is perfect for sports and outdoor enthusiasts eager to grow within a well-defined management structure. The ideal candidate will possess strong communication and organizational skills, ensuring compliance with company policies while enhancing the shopping experience for customers. With a commitment to training and development, this opportunity offers a pathway to higher management positions, making it ideal for those passionate about retail and sports.

Qualifications

• Must be 21 years or older with a High School diploma or equivalent.
• Basic organizational and math skills are required.

Responsibilities

• Perform customer sales and service while ensuring compliance with company policies.
• Train newly hired associates and direct sales and cashier associates.
• Manage inventory control and enforce loss prevention policies.

Skills

Customer Service

Organizational Skills

Communication Skills

Sales Skills

Education

High School Diploma or GED

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team and an Assistant Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth and our managers provide leadership and direction to the entire store team. Our Assistant Manager gains knowledge and experience, required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Responsibilities:

• Performing customer sales and service


• Merchandising and compliance of all company policies


• Answering customer inquiries from telephone calls


• Setting promotional signage


• Enforcement of all company policies


• Learning and providing product descriptions


• Proposing add-on sales.


• Checking and retrieve merchandise from storage areas


• Organize, restock, and clean merchandise on the sales floor


• Store opening and closing procedures


• Training newly hired associates


• Directing sales and cashier associates throughout the store


• Inventory control and enforcement of loss prevention policies

Requirements:

• Must be 21 years of age or older.


• Must possess High School diploma, GED, High School Equivalency, certificated equivalent and/or relevant experience.


• Must possess basic organizational and/or applicable math skills.


• Upon accepting an offered position, candidate will be subject to E-Verify.


• Light to moderate lifting may be required, with or without reasonable accommodation.


• Must possess effective and demonstrable interactive and communicative skills.


• Flexible Scheduling.

California Pay Scale: $18.30 - $21.05/hour depending on store location

*For Federal Protection and specific City Ordinance Information, see links below.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.