Relief Crisis Intervention Specialist

The Opportunity Alliance; Portland (ME); Hybrid; USD 34,440 - 55,104; Part time

Benefits offered by this job

Generous paid time off

Paid holidays

Medical benefits

Dental and vision insurance

403(b) retirement plan with agency match

Tuition reimbursement

Job summary

The Opportunity Alliance is seeking a Relief Crisis Intervention Specialist to join our Mobile Crisis Response Program. This position requires providing immediate crisis assessment and intervention services, coordinating with individuals and families in need of mental health support.

Ideal candidates will possess an Associate's degree and relevant experience in behavioral health settings. This flexible, per diem role will involve varying hours, including evenings and weekends, aligned with the needs of the community.

Qualifications

• An Associate’s Degree and two years of relevant experience is required.
• Ability to obtain MHRT/CSP certification within 30 days of employment.
• Demonstrated competence with critical thinking and problem solving.

Responsibilities

• Providing crisis assessment and immediate intervention.
• Coordinating with community members for psychiatric needs.
• Maintaining a trauma informed, sensitive, and recovery-oriented framework.

Skills

Crisis assessment

Intervention planning

Advocacy for mental health services

Communication skills

Cultural competence

Education

Associate’s or Bachelor’s degree in relevant field

Tools

Microsoft Office

Job description

Relief Crisis Intervention Specialist Per Diem

The Opportunity Alliance is hiring Relief Crisis Intervention Specialists to join our Mobile Crisis Response Program.

The Relief Crisis Intervention Specialist is a professional social work position for Cumberland County Crisis Response program (CCCR). This person provides direct service and immediate intervention as identified and appropriate to the provision of crisis intervention and stabilization services; both in the field and through the Crisis Telephone Response system. This staff person supports individual, family and community efforts to stabilize individuals experiencing a mental health crisis by: Providing crisis assessment, immediate intervention, direct planning, risk determination for harm to self or other and general mental health consultation. Coordinating with individuals, family members, community members and both formal and informal (professional and non-professional) supports as available to provide assistance to address, directly, emergency psychiatric needs and short-term follow-up. Advocating for needed Mental Health, Substance Use, Intellectual Disability and Co-Occurring disorder services Works to achieve good communication within collaborative relationships between crisis services staff, agency programs and staff, police, community providers and members and anyone interested in or able to receive benefit from crisis intervention services. All work is performed with the goal and intention of maintaining a trauma informed, trauma sensitive, and recovery-oriented framework. These services are provided both directly (face to face) as well as through alternative systems (e.g., phone and electronic media.) The person in this position attends staff meetings as needed to ensure continuity of care, participates in other meetings as needed, establishes and maintains positive work relationships, engages fully as a member of the team, proactively demonstrates constructive conflict resolution skills and employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization.

Responsibilities

• Providing crisis assessment, immediate intervention, direct planning, risk determination for harm to self or other and general mental health consultation.
• Coordinating with individuals, family members, community members and both formal and informal (professional and non-professional) supports to address emergency psychiatric needs and short-term follow-up.
• Advocating for needed Mental Health, Substance Use, Intellectual Disability and Co-Occurring disorder services.
• Working to achieve good communication within collaborative relationships between crisis services staff, agency programs and staff, police, community providers and members and anyone interested in or able to receive benefit from crisis intervention services.
• Maintaining a trauma informed, trauma sensitive, and recovery-oriented framework.
• Engaging fully as a member of the team and demonstrating constructive conflict resolution skills.
• Employing helpful self-care tools that recognize and safely attend to issues of secondary traumatization.

Qualifications

• An Associate’s Degree and two years of relevant experience is required. Relevant experience is identified as work performed in a behavioral health or human services setting, paid volunteer or student/intern experience and includes crisis work, child protective services, warm line volunteer, residential care, case management, special education or work with people with developmental disabilities.
• One year of relevant experience is defined as the equivalent of 1,200 hours of work, volunteerism, or internship or a combination of these areas.
• Associate’s or Bachelor’s degree in education, psychology, human development, social sciences, Health/Human Services, Social Work, or Law Enforcement with two to three years of relevant experience is preferred.
• MHRT/CSP certification or the ability to obtain MHRT/CSP certification within 30 days of employment (on-site training is provided) is required.
• Technical literacy – electronic documentation, solid oral and written communication skills, strong organizational skills and flexible schedule are required.
• Demonstrated competence with critical thinking, ethical decision making, and problem solving.
• Ability to work across differing systems, within a team framework, and across cultural perspectives.
• Belief that recovery is possible and maintaining agency perspectives of recovery and treatment guided by client needs.
• Demonstrated computer proficiency in Microsoft Office, e‑mail and the Internet.
• Pass a criminal background, child protective service check and sex offender check. Must not be on state or federal suspension and disbarment list.
• Normal office conditions such as sitting, occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds, and a good driving record.

Schedule & Location

This is an as-needed, per diem position. Hours are variable. Flexible schedule is required and may include evening or weekend hours.

Location: Portland, ME

Benefits

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program. Learn more about our benefits at https://www.opportunityalliance.org/explore-our-benefits