Crisis Intervention Specialist- Midcoast Region

The Opportunity Alliance; Bath (ME); Hybrid; USD 31,684 - 34,440; Full time

Job summary

The Opportunity Alliance is hiring a Crisis Intervention Specialist for its Mobile Outreach Program in Maine. This full-time role provides direct crisis intervention in the field and via Crisis Telephone Response, engaging adults, children, and families in mental health crises.

Responsibilities include de-escalation, assessment, and developing collaborative action steps, with training provided. A trauma-informed, recovery-oriented framework guides all work.

Qualifications

• An Associate’s Degree and two years of relevant experience is required.
• MHRT/CSP certification or the ability to obtain MHRT/CSP certification within 30 days of employment (on-site training provided).
• Technical literacy—electronic documentation, solid oral and written communication skills, and strong organizational skills.

Responsibilities

• Respond to and support adults, children, and families in mental health crises.
• Engage, de-escalate, assess needs, and develop collaborative action steps.
• Provide direct service in person, by phone, or through electronic media.

Skills

Crisis intervention

De-escalation

Trauma-informed care

Collaborative teamwork

Critical thinking

Education

Associate degree or higher

MHRT/CSP certification within 30 days

Tools

Microsoft Office

Electronic documentation

Job description

Crisis Intervention SpecialistMobile Outreach Program- Knox, Waldo, Lincoln, and SagadahocPay rate: $23-25/hourJoin The Opportunity Alliance (TOA) We’re hiring full-time Crisis Intervention Specialists for our Mobile Crisis Response & Outreach Program!The Crisis Intervention Specialist is a professional social work position for Cumberland County Crisis Response program (CCCR). This position provides direct service and immediate intervention as identified and appropriate to the provision of crisis intervention and stabilization services; both in the field and through the Crisis Telephone Response system.What You’ll Do:Respond to and support adults, children, and families in mental health crisesEngage, de-escalate, assess needs, and develop collaborative action stepsProvide direct service and intervention in person, by phone, or through electronic mediaThe person in this position attends staff meetings as needed to ensure continuity of care, participates in other meetings as needed, establishes and maintains positive work relationships, engages fully as a member of the team, proactively demonstrates constructive conflict resolution skills and employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization.All work is performed with the goal and intention of maintaining a trauma informed, trauma sensitive, and recovery-oriented framework.Requirements:Passion for helping othersAssociate degree or higherProficiency with technologyMust be able to successfully pass a criminal background checkDriver’s license and a vehicleNo experience necessary – we provide full training!Location:Portland, ME (Cumberland County)In-office and community work with some potential for remote workSchedule:Full-time, 40 hours/weekSome evenings and weekends requiredWhy Join Us?Trauma-informed and recovery-oriented frameworkSupportive team environmentComprehensive training and ongoing supportDirect impact on the community and individuals in crisisQualifications:An Associate’s Degree and two years of relevant experience is required. Relevant experience is identified as follows: work performed in a behavioral health or human services setting, can also be as a paid volunteer or as a student/intern and includes crisis work, child protective services, warm line volunteer, residential care, case management, special education or work with people with developmental disabilities. One year of relevant experience is defined as; the equivalent of 1,200 hours of work, volunteerism, or internship or a combination of these areas.An Associate’s or Bachelor’s degree in education, psychology, human development, social sciences, Health/Human Services, Social Work, or Law Enforcement and two to three years of relevant experience is preferred.MHRT/CSP certification or the ability to obtain MHRT/CSP certification within 30 days of employment (on-site training is provided) is required.Technical literacy- electronic documentation, solid oral and written communication skills and strong organizational skills, and flexible schedule are required.Demonstrated competence with critical thinking especially as it relates to assessing information, ethical decision making, and problem solving is required.Technical literacy, knowledge of DSM-V, solid oral and written communication, strong organizational skills preferred.Must demonstrate ability to work across differing systems, within a team framework, which encompass different rules, governing policies and leadership styles across cultural perspectives.Must be able to demonstrate a belief that recovery is possible and maintain agency perspectives of recovery and treatment that is guided by the needs of the client.Flexible schedule is required.Demonstrated computer proficiency in Microsoft Office, E-mail, and the Internet required.Must be able to successfully pass a criminal background, child protective service check & sex offender check.Must not be on the state or federal suspension and disbarment list.Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required.Apply today to make a difference!Benefits: Our benefits include but are not limited to:(offered to full-time and part-time employees)Generous paid time off accrual9 paid holidays per calendar year and up to 3 floating holidays per calendar yearExcellent medical benefits at very reasonable costDental and Vision insurance optionsAgency paid basic life insurance and STD & LTD disability insurances403(b) retirement with a generous agency match (all employees are eligible)Tuition Reimbursement – offered once per year through an application processThe Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefitsWho we are…The Opportunity Alliance is “Helping People Reach for a Brighter Future”.Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:Mental Health & WellnessCommunity BuildingFamily & Early Childhood EducationEconomic Resources____________________________________________________________If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.Please submit a cover letter and resume along with your application.Thank you!