Relief Account Manager (76461)

Champagne Beverage Co; Madisonville (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Champagne Beverage Co. in Madisonville, LA is seeking a motivated Relief Account Manager to support sales, distribution, merchandising, and customer service across our market area. This full-time role runs Monday–Friday from 5:00 a.m.

to 2:00 p.m. and involves covering routes during staffing gaps and supporting multiple Account Managers as needed. The ideal candidate is self-driven, organized, and able to build strong relationships with retail customers while upholding CBC merchandising

Qualifications

• Strong communication and customer service skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent organizational and time management skills.
• Previous sales, merchandising, beverage, or retail experience preferred.
• Valid driver's license and acceptable driving record.

Responsibilities

• Follow CBC's established structured sales process.
• Support sales growth, distribution, merchandising, and customer service within assigned accounts.
• Maintain and expand distribution of brands and packages in all assigned accounts.
• Execute and maintain displays, point-of-sale materials, and promotional programs.
• Ensure product quality and freshness in all assigned accounts, including both package and draft products.
• Inspect draft faucets, tapping equipment, and service tags to ensure draft systems are properly maintained and serviced.
• Execute and follow up on all chain account activities at the store level.
• Monitor and maintain accurate inventory levels and account build-to quantities.
• Minimize out-of-stock situations and provide timely communication when inventory issues arise.
• Deliver out-of-stock products to accounts when necessary.
• Manage and maintain all Price-to-Consumer (PTC) materials.
• Install, maintain, and update permanent and paper Point of Connection Materials (POCM).
• Accomplish monthly objectives and performance goals as outlined in CBC Point Sheets.
• Ensure current shelf space is maintained and protected.
• Complete all required Go Spot Check surveys and reporting requirements.
• Maintain daily call frequency standards and route schedules.
• Develop and maintain positive relationships with store personnel, managers, and decision-makers.
• Attend meetings and training sessions as required.
• Perform other duties as assigned.

Skills

Communication

Customer service

Independent work

Organization

Sales/retail experience

Job description

Job Details: Job Location: Champagne Beverage Co - Madisonville, LA, Salary Range: Undisclosed

Champagne Beverage Company is seeking a motivated and detail-oriented Relief Account Manager to support sales, distribution, merchandising, and customer service efforts throughout our market area. This is a full-time, Monday through Friday position with hours of 5:00 a.m. to 2:00 p.m.

The Relief Account Manager serves as a flexible member of the sales team and is responsible for covering established routes during employee vacations, leaves of absence, and other staffing needs. Unlike a traditional route position, the Relief Account Manager may work in different territories and support multiple Account Managers as business needs require.

The ideal candidate is self-driven, organized, and capable of building strong relationships with retail customers while ensuring excellent execution of CBC sales and merchandising standards.

Primary Responsibilities

• Follow CBC's established structured sales process.
• Support sales growth, distribution, merchandising, and customer service within assigned accounts.
• Maintain and expand distribution of brands and packages in all assigned accounts.
• Execute and maintain displays, point-of-sale materials, and promotional programs.
• Ensure product quality and freshness in all assigned accounts, including both package and draft products.
• Inspect draft faucets, tapping equipment, and service tags to ensure draft systems are properly maintained and serviced.
• Execute and follow up on all chain account activities at the store level.
• Monitor and maintain accurate inventory levels and account build-to quantities.
• Minimize out-of-stock situations and provide timely communication when inventory issues arise.
• Deliver out-of-stock products to accounts when necessary.
• Manage and maintain all Price-to-Consumer (PTC) materials.
• Install, maintain, and update permanent and paper Point of Connection Materials (POCM).
• Accomplish monthly objectives and performance goals as outlined in CBC Point Sheets.
• Ensure current shelf space is maintained and protected.
• Complete all required Go Spot Check surveys and reporting requirements.
• Maintain daily call frequency standards and route schedules.
• Develop and maintain positive relationships with store personnel, managers, and decision-makers.
• Attend meetings and training sessions as required.
• Perform other duties as assigned.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent organizational and time management skills.
• Previous sales, merchandising, beverage, or retail experience preferred.
• Valid driver's license and acceptable driving record.

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the workday.
• Must be able to lift and move products weighing up to 50 pounds on a regular basis.
• Ability to work in retail, warehouse, and outdoor environments as needed.

Requirements

• Reliable transportation.
• Must maintain automobile insurance with minimum limits of 100/300/50.
• Ability to travel throughout the assigned territory daily.