Reliability & Maintenance Coach for Field Ops

UniFirst; Wilmington (MA); On-site; USD 85,000 - 125,000; Full time

Job summary

UniFirst is seeking a Reliability Support Engineer to drive reliability improvements across field locations. You will coach maintenance teams, implement CMMS and PdM practices, and assist in improving KPIs and maintenance scores.

This role involves travel to assigned sites and collaboration with engineering and leadership to optimize safety and performance. The position emphasizes hands-on guidance, reporting, and cross-functional coordination to ensure compliance with safety, regulatory, and

Qualifications

• Equipment maintenance experience in an industrial environment.
• Minimum of 3 years supervising maintenance personnel.
• Ability to read blueprints and schematics.
• Maintenance management systems experience including planning and budgeting.
• Basic welding, HVAC knowledge and safety certifications desirable.

Responsibilities

• Coach maintenance partners in reliability and KPI improvement at field locations.
• Lead reliability playbook scorecard coaching visits and audits.
• Draft and publish reliability, maintenance, and after-visit reports.
• Maintain CMMS data, records, and equipment files; monitor KPI trends.
• Coordinate with vendors/contractors to improve support and progress.

Skills

Maintenance knowledge

Supervisory experience

Root cause analysis

Troubleshooting

Blueprints reading

Education

High school Diploma or GED

Two-year technical degree

Engineering degree preferred

CPMM/CMRP certification desirable

Tools

CMMS

Job description

UniFirst is seeking a Reliability Support Engineer to drive reliability improvements across field locations. You will coach maintenance teams, implement CMMS and PdM practices, and assist in improving KPIs and maintenance scores.

This role involves travel to assigned sites and collaboration with engineering and leadership to optimize safety and performance. The position emphasizes hands-on guidance, reporting, and cross-functional coordination to ensure compliance with safety, regulatory, and