Reliability Engineer (Remote)

Kohl's; Menomonee Falls (WI); On-site; USD 95,000 - 135,000; Full time

Job summary

Kohl's is seeking a Reliability Engineer to strengthen the resilience and availability of our systems and applications. You will partner with development teams to review designs, perform risk assessments and implement robust monitoring and failover strategies.

Responsibilities include incident response, RCA facilitation and driving automation to reduce toil, with a focus on capacity planning and SLOs. This role involves on-call duties and continuous improvement across domains.

Qualifications

• Bachelor's degree or equivalent in MIS, Computer Science or related field.
• 2+ years of experience in software development.
• Strong programming skills in Java, Python, Go or Node.js.
• Working knowledge of systems architecture, OS internals and networking basics.
• Experience with at least one cloud platform (GCP/AWS/Azure).

Responsibilities

• Drive incident response, root cause analysis and preventative measures.
• Automate and improve operational excellence through tooling.
• Ensure reliability, observability and efficiency across product teams.
• Identify toil and opportunities for automation and risk reduction.
• On-call rotation for production incidents and RCAs.
• Apply chaos engineering to identify failures before outages.
• Advise on capacity planning and system behavior.
• Collaborate with product managers to prioritize reliability work.

Skills

Programming in Java, Python, Go, or

Systems architecture knowledge

Cloud platforms (GCP/AWS/Azure)

Education

Bachelor's degree in MIS/CS or related field

Tools

Docker

Kubernetes

Grafana

Prometheus

OpenTelemetry

Job description

About The Role

As Reliability Engineer, you will ensure the resilience and availability of Kohl’s systems and applications and collaborate closely with development teams to review designs, conduct risk assessments and implement robust monitoring and failover mechanisms.

What You’ll Do

• Drive incident response efforts, perform root cause analysis and implement preventative measures to enhance system reliability
• Establish consistent practices that elevate Kohl’s operational excellence through automation and process improvements
• Follow software lifecycle and drive reliability, observability and efficiency across product teams within an assigned domain
• Identify repeated toil and find opportunities for automation and risk reduction
• On-call on a rotation to respond to production incidents and conduct blameless retros and root-cause analyses (RCAs) to drive a culture of continuous improvements
• Proactively identify failures before they cause outages using chaos engineering techniques such as edge cases, failure modes and design review
• Advise on capacity planning and provide continuous assessments on systems behavior and consumption
• Work with product managers to identify and prioritize work for reliability best practices (i.e., leveraging SLIs/SLOs/Error Budgets)
• Additional tasks may be assigned

Required

What Skills You Have

• Bachelor's Degree or equivalent in MIS, Computer Science or related field
• 2+ years of experience in software development
• Strong programming skills in one or more languages (Java, Python, Go or Node.js)
• Working knowledge of systems architecture, operating system internals and network fundamentals
• Experience working with one cloud platform (e.g., GCP, AWS, or Azure)

Preferred

• Experience with monitoring techniques and tools (e.g., CloudWatch, Grafana, Prometheus, OpenTelemetry, Tracing)
• Working knowledge around containerization and container orchestration (e.g., Docker, Kubernetes, Rancher)