Senior Site Reliability Engineer

Veloc Inc; Coppell, Northern (TX, KY); Híbrido; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

Veloc Inc is seeking a Senior Site Reliability Engineer to own reliability, scalability, and operational excellence of our cloud infrastructure and SaaS platforms. The role combines deep operational expertise with hands-on engineering in platform automation and deployment pipelines.

You will lead incident response, design DR and high availability, build IaC and CI/CD improvements, and partner with development teams to improve deployment safety and performance.

Qualificações

• 7+ years of SRE, DevOps, or cloud ops experience.
• Experience in cloud environments Azure, AWS, or GCP.
• Hands-on with Kubernetes, Docker, CI/CD, and IaC.
• Strong scripting skills in Python, Bash, PowerShell, or Go.
• Experience with observability platforms (Datadog, Grafana, Prometheus, Splunk).
• Solid networking, Linux/Windows administration, and cloud-native architecture.
• Experience with incident response, production troubleshooting, and on-call.
• Excellent cross-team communication.

Responsabilidades

• Own monitoring, alerting, on-call support for SaaS platforms.
• Lead major incident response and postmortems.
• Design high availability, DR, and RTO/RPO targets.
• Investigate production incidents across infra, platform, and app.
• Design and maintain IaC, CI/CD, deployment automation.
• Drive standardization of cloud infra and deployment governance.
• Mentor engineers on reliability and incident management.

Conhecimentos

SRE/DevOps

Cloud platforms

Kubernetes

Docker

CI/CD pipelines

IaC tools

Scripting

Observability tools

Networking & Linux

Incident response

Communication

Ferramentas

Datadog

Grafana

Prometheus

Splunk

Terraform

ARM templates

Ansible

Descrição da oferta de emprego

Senior Site Reliability Engineer — combination of deep operational expertise and hands‑on engineering ability. The majority of your time (~70%) will be focused on owning the reliability, availability, scalability, and operational excellence of the cloud infrastructure and SaaS platforms powering our business. The remaining ~30% puts you directly in the platform engineering flow: building automation, improving deployment pipelines, and driving reliability initiatives from conception through production.

Key Responsibilities

Reliability Engineering & Operations (~40% of role)

• Own day‑to‑day monitoring, alerting, operational health, and on‑call support for mission‑critical SaaS platforms and cloud infrastructure.
• Lead major incident response activities including escalation coordination, root cause analysis, and postmortem reviews.
• Design and maintain high‑availability, failover, backup, and disaster recovery procedures; validate RTO/RPO targets regularly.
• Investigate and resolve production incidents end‑to‑end across infrastructure, platform, and application layers.

Automation & Platform Engineering (~30% of role)

• Design, implement, and maintain Infrastructure as Code (IaC), deployment automation, and CI/CD pipeline improvements.
• Develop tooling and automation to reduce operational toil and improve engineering productivity.
• Partner with development teams to improve deployment safety, release reliability, and operational scalability.
• Drive standardization of cloud infrastructure, operational engineering practices, and deployment governance.

Observability & Performance Optimization (~15% of role)

• Build and maintain monitoring, logging, tracing, and alerting capabilities across distributed systems.
• Establish service‑level objectives (SLOs), SLIs, and error budget policies.
• Identify and remediate performance bottlenecks, scaling issues, and infrastructure inefficiencies.
• Analyze operational telemetry and trends to improve reliability and capacity planning.

Security, Compliance & Architecture (~15% of role)

• Implement operational security best practices including RBAC, least privilege access, and infrastructure hardening.
• Ensure compliance with SOC 2, HIPAA, GDPR, and organizational security standards.
• Participate in architecture reviews and operational readiness assessments for new services and platforms.
• Mentor junior engineers on reliability engineering, cloud operations, automation, and incident management best practices.

Required Qualifications

• 7+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, or Production Operations roles.
• Strong experience operating workloads in cloud environments such as Microsoft Azure, AWS, or Google Cloud.
• Hands‑on experience with Kubernetes, Docker, CI/CD pipelines, and Infrastructure as Code tools.
• Strong scripting and automation skills using Python, Bash, PowerShell, Go, or similar languages.
• Experience with observability and monitoring platforms such as Datadog, Grafana, Prometheus, or Splunk.
• Strong understanding of networking, Linux/Windows administration, distributed systems, and cloud‑native architectures.
• Experience with incident response, production troubleshooting, and operational governance.
• Strong communication skills and ability to collaborate across engineering and business teams.

Preferred Qualifications

• Experience supporting multi‑tenant SaaS environments.
• Experience with Terraform, Bicep, ARM templates, or Ansible.
• Familiarity with GitOps and modern deployment strategies such as canary or blue/green deployments.
• Experience working within regulated or compliance‑driven environments.
• Relevant cloud or Kubernetes certifications.