Reliability & Customer Quality Engineer — NPD Lead

Rehlko; Sheboygan (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Rehlko in Wisconsin seeks a Staff Engineer of Reliability & Customer Quality to lead reliability initiatives, improve product quality, and drive warranty performance across both existing products and New Product Development.

You will mentor engineers, define CTQ characteristics with product teams, and collaborate across functions to identify risks and ensure COPQ reduction and successful launches at an onsite Sheboygan facility.

Responsibilities

• Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
• Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
• Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
• Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
• Act as a technical escalation point for complex reliability and customer quality concerns

Job description

Rehlko in Wisconsin seeks a Staff Engineer of Reliability & Customer Quality to lead reliability initiatives, improve product quality, and drive warranty performance across both existing products and New Product Development.

You will mentor engineers, define CTQ characteristics with product teams, and collaborate across functions to identify risks and ensure COPQ reduction and successful launches at an onsite Sheboygan facility.