Staff Reliability Engineer - Cust

Rehlko; Sheboygan (WI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Rehlko in Sheboygan, WI is seeking a Staff Engineer of Reliability & Customer Quality to lead reliability initiatives and improve customer experience across existing products and New Product Development. You will mentor engineers, drive COPQ reductions, and partner with cross-functional teams to ensure robust validation before product releases.

This onsite role requires strong technical leadership, problem-solving, and the ability to influence outcomes without direct authority while maintaining

Responsibilities

• Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
• Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
• Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
• Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
• Act as a technical escalation point for complex reliability and customer quality concerns

Job description

JOB REQUIREMENTS: Duties and Responsibilties of Job: Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world

for a better future. This purpose embodies the legacy we bring, with

more than 100 years as the global leader in energy resilience,

delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource - energy - that

ensures safety, security, and independence for people around the world.

Our team members are focused on pushing boundaries, continuing to

innovate in an ever-changing landscape, and keeping up with the pace

required to create solutions for today's world demands. Our product

range includes engines, generators, power conversion, UPS systems, EV

components and electrification solutions, microgrid controls and

management, and clean energy solutions that serve a broad spectrum of

OEM, residential, industrial, and commercial customers. At Rehlko, you

have the freedom to identify, create, and deliver solutions - large and

small - that help people and communities thrive in the moments that

matter. At Rehlko, our team members are the essential energy that powers

our organization's success. We are committed to fostering a safe and

sustainable work environment where safety is everyone's responsibility.

We empower every team member to actively participate in our Zero Is

Possible safety culture by encouraging open communication, proactively

reporting hazards, following protocols, and suggesting improvements.

Join us in creating an energy resilient world for a better future! What

We Offer At Rehlko

Our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world.

We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love this Job

The Staff Engineer of Reliability & Customer Quality to serve as a technical leader focused on improving product reliability, enhancing customer experience, and driving warranty performance across both existing products and New Product Development (NPD). This role combines deep technical expertise with strategic influence, leading complex problem-solving initiatives, mentoring engineering talent, and partnering cross-functionally to proactively identify and mitigate reliability risks. You will play a critical role in reducing Cost of Poor Quality (COPQ), ensuring successful product launches, and driving continuous improvement across the organization. This opportunity is ideal for an experienced engineer who thrives in a high-impact role, enjoys solving complex challenges, and can influence outcomes across teams without direct authority.

• Work mode: Onsite-Monday-Friday
• Location: N7650 County Rd LS, Sheboygan, WI, 53083
• Relocation assistance available

Key Responsibilities

• Lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
• Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
• Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
• Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
• Act as a technical escalation point for complex reliability and customer quality concerns