Release Of Information Specialist

TEKsystems; Torrance (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan

Dental & Vision insurance

Vacation or PTO

Job summary

TEKsystems is urgently hiring an ROI specialist for an onsite contract role in Torrance, CA. The successful candidate will manage release of information requests, retrieve and return patient charts, and ensure HIPAA-compliant handling of records.

You will stamp dates, validate requests, and maintain confidentiality while delivering excellent customer service to patients and providers. Responsibilities include prioritizing requests from multiple sources, embedding data into systems, educating

Qualifications

• 3 years of ROI experience.
• ROI Navigator Module in EPIC.
• Strong customer service skills.
• Must maintain a high level of confidentiality / HIPAA.
• Data entry and processing accuracy of 95%, e-fax, use of PDF application.

Responsibilities

• Complete release of information requests, including retrieving patient’s medical chart and returning chart, scanning medical record and transmitting daily.
• Date stamp all requests and highlight data to expedite processing.
• Validate requests and authorizations for release of medical information in accordance with procedures.
• Provide excellent customer service to patients and providers.
• Ensure that files are properly stored and maintained.
• Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response timeframes and in accordance with State and Federal requirements and HIPAA regulations.
• Address customer inquiries for patient information, assists callers with making record requests and general customer service.
• Educate customers on information confidentiality and privacy regulations.
• Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations.
• Identifies and responds appropriately to both internal and external customer needs utilizing available resources

Skills

Emr Electronic medical record Roi Epic

Electronic health record Health info m

Roi

Epic

Health information management

EMR

Job description

Urgently hiring ROI specialist in Torrance, CA

• ONSITE M-F 8am-5pm

Description

• Complete release of information requests, including retrieving patient's medical chart and returning chart, scanning medical record and transmitting daily.

• Date stamp all requests and highlight data to expedite processing.

• Validate requests and authorizations for release of medical information in accordance with procedures.

• Provide excellent customer service to patients and providers

• Ensure that files are properly stored and maintained

-Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations.

-Address customer inquiries for patient information, assists callers with making record requests and general customer service.

-Educate customers on information confidentiality and privacy regulations.

-Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations.

-Identifies and responds appropriately to both internal and external customer needs utilizing available resources

Skills

Emr, Electronic medical record, Roi, Electronic health record, Epic, Health information management

Top Skills Details

Emr,Electronic medical record,Roi,Electronic health record,Epic,Health information management

Additional Skills & Qualifications

• 3 years of ROI experience

• ROI Navigator Module in EPIC

• Strong customer service skills

• Must maintain a high level of confidentiality / HIPPA

• Data entry and processing accuracy of 95%, e-fax., use of PDF application

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Torrance, CA.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Torrance,CA.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.