Release of Information Specialist

WMH Alzheimer’s Support Group; Honesdale (Wayne County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ocean State Job Lot seeks a Release of Information clerk to support health information requests, verify authorization, and locate records using EHR and microfilm systems.

The role involves entering requests into ROI tracking systems, sending records by fax, mail, or email, and assisting with phone inquiries while ensuring HIPAA compliance.

Qualifications

• 1+ year of experience in a medical records department or medical office
• Knowledge of HIPAA and privacy regulations
• Prior medical terminology experience is a plus

Responsibilities

• Process release of information (ROI) requests and verify proper authorization
• Locate health information using EHR, microfilm, or archival systems
• Enter all ROI requests into ROI tracking software and Vendor ROI Tracking system
• Fax/mail/email records to requestors and respond to routine inquiries by phone
• Assist with opening mail and other office duties related to ROI function

Skills

HIPAA knowledge

Medical records experience

Electronic health records

Communication skills

Tools

Fax machines

Copier

Scanners

Microfilm/microfiche

Email

Job description

To provide coverage for release of health information functions, including processing written and verbal requests for health information. Duties include: Opening mail, verification of proper authorization, using EHR system/ microfilm /archival systems to locate electronic health information, reproducing/copying health information, entering all requests into Release of Information (ROI) tracking software and Vendor ROI Tracking system, faxing/mailing/emailing records to requestors, answering telephone calls related to the ROI function and various other office associated duties.

• Prior work experience in a medical records department or medical office – minimum of 1 year relevant experience
• Must be able to use fax, copier, scanners, microfilm/microfiche machines and email.
• Prior medical terminology experience is a plus
• Working knowledge of HIPAA and privacy regulations

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