Release of Information Specialist

WMH Alzheimer’s Support Group; Honesdale (Wayne County); On-site; USD 34,000 - 48,000; Full time

Job summary

WMH Alzheimer’s Support Group is seeking staff to support release of health information. Duties include processing requests, opening mail, verifying authorization, and locating records using EHR and archiving systems.

The role requires attention to detail, HIPAA familiarity, and ability to use ROI tracking tools. Candidates should be comfortable handling phone inquiries and performing standard office tasks.

Qualifications

• Minimum 1 year of experience in medical records
• Ability to use fax, copier, scanners and email
• Basic medical terminology knowledge is a plus
• Understanding HIPAA and privacy regulations

Responsibilities

• Process written and verbal health information requests
• Open mail and verify proper authorization
• Locate records using EHR, microfilm, or archiving systems
• Reproduce/copy health information
• Enter requests into ROI tracking software
• Fax/mailer/email records to requestors
• Answer ROI related phone calls
• Assist with other office duties

Skills

Medical records experience

HIPAA knowledge

Attention to detail

Fax/Email/Scanners proficiency

Tools

EHR system

ROI tracking software

Vendor ROI Tracking system

Microfilm/microfiche equipment

Job description

To provide coverage for release of health information functions, including processing written and verbal requests for health information. Duties include: Opening mail, verification of proper authorization, using EHR system/ microfilm /archival systems to locate electronic health information, reproducing/copying health information, entering all requests into Release of Information (ROI) tracking software and Vendor ROI Tracking system, faxing/mailing/emailing records to requestors, answering telephone calls related to the ROI function and various other office associated duties.

• Prior work experience in a medical records department or medical office – minimum of 1 year relevant experience
• Must be able to use fax, copier, scanners, microfilm/microfiche machines and email.
• Prior medical terminology experience is a plus
• Working knowledge of HIPAA and privacy regulations

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