Release of Information Specialist

Insight Health Systems; Chicago (IL); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Short and long-term disability

Life insurance

Job summary

A leading healthcare provider in Chicago is looking for a Release of Information Specialist to manage medical records in compliance with legal standards. The role requires attention to detail and strong customer service skills. Candidates should hold a High School Diploma, with a preference for an associate's degree in healthcare. This full-time position offers competitive benefits and opportunities for professional growth.

Qualifications

• Ability to multitask effectively.
• Knowledge of HIPAA regulations.
• Ability to read and understand healthcare terminology.

Responsibilities

• Process ROI requests in a timely manner.
• Ensure compliance with privacy regulations.
• Engage in direct customer service.

Skills

Data entry accuracy

Customer service skills

Effective communication

Problem-solving abilities

Education

High School Diploma or GED

Associate's degree in healthcare

Tools

Email

Fax machines

Copiers

Job description

Join to apply for the Release of Information Specialist role at Insight Health Systems

Base pay range

$17.00/hr - $22.00/hr

WE ARE INSIGHT:
At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!

GENERAL SUMMARY: The Release of Information Specialist compiles, processes, maintains and reports medical records of patients. This is done in line with medical, administrative, ethical, legal, and regulatory standards of the health care system.

This role must be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.

DUTIES AND RESPONSIBILITIES:

• Processing all release of information (ROI) requests, specifically medical record and billing requests, in a timely and efficient manner.
• Ensure accuracy and provide clients with the highest quality product and customer service at all times
• Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are compliant with the request, authorization, hospital policy, and state and federal laws to include HIPAA regulations.
• Prepares and processes requests for copies of medical records or other documents from patients, attorneys, insurance companies, and other parties involved in legal cases involving patients
• Engages in direct customer service, and must perform duties and interpersonal relationships in a manner designed to project a positive image of the hospital.
• Collaborates with the team leader, supervisor, manager and other members of the department to promote a harmonious work environment.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma or GED required
• A minimum of an associate’s degree in healthcare related discipline desired
• Knowledge, experience and/or training in accurate data entry, office equipment and procedures required; related experience in healthcare environment is preferred
• Ability to perform team-oriented job tasks with a conscientious awareness of detail and accuracy; effective organizational skills; ability to multitask effectively
• Strong customer service skills
• Effective communication skills (verbal and written)
• Ability to know, understand, and apply Release of Information standards, policy and procedures and state and federal HIPAA regulations
• Ability to read and comprehend simple healthcare terminology
• Problem solving and critical thinking skills
• Must be able to speak, read, and write English; second language abilities a plus
• Competent use of email, fax machines, copiers

Benefits:

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

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