Release of Information Specialist

Insight Hospital and Medical Center; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, vision & dental benefits

Short and long-term disability insurance

Basic life insurance

Job summary

Insight Hospital and Medical Center is seeking a Release of Information Specialist who will manage patient medical records with a focus on compliance and customer service. This role is pivotal in safeguarding patient privacy while delivering high-quality service. Ideal candidates will possess a strong attention to detail along with effective communication skills and relevant healthcare experience.

Qualifications

• Knowledge in HIPAA regulations and Release of Information standards.
• Ability to read and comprehend healthcare terminology.
• Competent in data entry and office equipment.

Responsibilities

• Process release of information requests in a timely manner.
• Ensure patient privacy and compliance with regulations.
• Engage in customer service and maintain positive relationships.

Skills

Effective communication skills

Problem solving

Critical thinking

Detail-oriented

Organizational skills

Education

High School Diploma or GED

Associate's degree in healthcare related discipline

Tools

Email

Fax machines

Copiers

Job description

Position:Release of Information Specialist

Location: Chicago, IL

Job Id:853

# of Openings:0

WE ARE INSIGHT:

At Insight Hospital and Medical Center Chicago,we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!

GENERAL SUMMARY:

The Release of Information Specialist compiles, processes, maintains and reports medical records of patients. This is done in line with medical, administrative, ethical, legal, and regulatory standards of the health care system.

These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.

DUTIES AND RESPONSIBILITIES:

• Processing all release of information (ROI) requests, specifically medical record and billing requests, in a timely and efficient manner.
• Ensure accuracy and provide clients with the highest quality product and customer service at all times
• Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are compliant with the request, authorization, hospital policy, and state and federal laws to includeHIPAAregulations.
• Prepares and processes requests for copies of medical records or other documents from patients, attorneys, insurance companies, and other parties involved in legal cases involving patients
• Engages in direct customer service, when applicable, and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the hospital.
• Collaborates with the team leader, supervisor, manager and other members of the department to promote a harmonious work environment.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma orGEDrequired
• A minimum of an associate’s degree in healthcare related discipline desired
• Knowledge, experience and/or training in accurate data entry, office equipment and procedures required; related experience healthcare environment is preferred
• Ability to perform team-oriented job tasks with a conscientious awareness of detail and accuracy; effective organizational skills; ability to multitask effectively
• Effective communication skills (verbal and written)
• Ability to know, understand, and apply Release of Information standards, policy and procedures and state and federalHIPAAregulations
• Ability to read and comprehend simple, healthcare terminology
• Problem solving and critical thinking skills
• Must be able to speak, read, and write English; second language abilities a plus
• Competent use of email, fax machines, copiers
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!