Release Manager (MMIS)

Conduent; Montgomery (AL); On-site; USD 96,250 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental and vision programs

Retirement savings plan

Paid holidays and PTO

Job summary

Conduent is seeking a Release Manager to develop and maintain release schedules that track deployments, maintenance windows, dependencies, and risks. Responsibilities include obtaining agency approvals, coordinating with multiple teams, and ensuring smooth transitions between environments.

The role requires experience with change management processes, ITIL Release Management, and risk mitigation. This position is contingent upon award of a government contract, with salary details noted in the

Qualifications

• Five years of experience managing New Product releases or related releases.
• Two years working with Change Management, Incidents, and CAB processes.
• Familiarity with deployment strategies and release windows.
• Knowledge of ITIL Release Management methodology, policies and regulations.

Responsibilities

• Develop and maintain release schedules tracking deployments and risks.
• Obtain Agency approvals before releasing functionality to environments.
• Coordinate with development, QA, operations and business teams.
• Define release scope, objectives and timelines.
• Oversee release deployment steps and validation testing.
• Develop rollback plans and contingency strategies.

Skills

Release management

Change management

ITIL

Risk management

Deployment strategies

Education

Bachelor's degree in computer science or related field

Job description

About the Role

Conduent is seeking a Release Manager to develop and maintain release schedules to track scheduled deployments, maintenance windows, dependencies, and risks.

This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre‑employment conditions.

General Responsibilities

• Develop and maintain release schedules to track scheduled deployments, maintenance windows, dependencies, and risks
• Obtain Agency approvals before any functionality is released to environments
• Align release management processes with ITIL 4 best practices focusing on efficiency, automation, and service value delivery
• Participate in ECCB and ECAB to coordinate release activities with the Agency and Modules to ensure interoperability between systems
• Establish a structured release process that aligns with Medicaid governance policies
• Maintain a Release Listing Document that tracks all planned, in progress, and completed releases
• Coordinate with development, QA, operations and business teams
• Define release scope, objectives, and timelines
• Oversee the release deployment process, ensuring all pre‑release steps are complete (i.e., testing production validation)
• Develop and enforce rollback plans and contingency strategies in case of release failures
• Ensure smooth transitions between development, testing, and production environments
• Act as a liaison between technical teams and business stakeholders
• Act as the primary point of contact for all release related activity4
• Develop reports providing visibility into timelines, status, and quality of releases

Minimum Experience and Qualifications

• Five (5) years of work experience managing New Product releases or related experience
• Two (2) years of work with Change Management, Incidents, and CAB processes and procedures
• Working knowledge of deployment strategies and executing release windows and cycles
• Working knowledge of IT best practices, policies and regulations, software development lifecycle, and ITIL Release Management Methodology
• Working knowledge of Risk Management and Mitigation
• Bachelor’s degree in computer science, computer information systems, or related field

Benefits

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits‑related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000.

EEO & Disability Accommodations

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through the application form available at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf. Complete the form and then email it as an attachment to [e-mail]. They may also review Conduent's ADAAA Accommodation Policy at https://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf.