Release Customs Analyst

Livingston International; Laredo (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

Livingston is seeking a qualified candidate in Texas for a role focused on timely processing and release of client shipments. This position involves handling customs entries and ensures client satisfaction through accurate data entry and adherence to procedures.

The ideal candidate will have exposure to customs brokerage or related supply chain experience, strong communication skills, and the ability to work in a fast-paced environment. Training and learning support are provided.

Qualifications

• Excellent written and verbal communication with clients and internal teams.
• Ability to process shipments accurately and meet deadlines.
• Attention to detail and data entry accuracy.

Responsibilities

• Process shipments and create customs entries accurately.
• Ensure timely processing to meet commitment times.
• Verify documentation for release and tariff compliance.
• Research and respond to Call Center inquiries professionally.
• Adhere to SOPs and client instructions; follow up as needed.
• Maintain data accuracy for billing and release.

Skills

Communication skills

Attention to detail

Time management

Problem solving

Client service

Education

High School/GED or equivalent

Associates Degree or post-secondary education

Job description

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Summary

This position is responsible for the timely processing, and release of all client shipments ensuring commitment time is met to earn the clients' complete satisfaction. You will be part of a team completing customs entries for our clients. This position comes with training and learning support. The ideal candidate has exposure to customs brokerage completing customs entries, or within the supply chain, transportation industry.

Key Duties & Responsibilities

• Ensure accurate and timely processing of shipments which could include all modes of transportation.
• Create customs entries through review and proper selection of client and client records.
• Data entry of shipment information for release and billing and ensuring that all mandatory fields are completed and accurate.
• Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code
• Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates).
• Ensure that all LI,I SOP's, ESPs (Exceptions to Standard Procedures) and business rules are adhered to following special client instructions, notes and alerts. Identifies those that have become outdated or ineffective, making recommendations for change.
• Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner
• Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager
• Participate fully with other team members in the day-to-day operation of Release Operations.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Knowledge & Skills

• Excellent oral and written communication and organizational skills
• Client Service oriented -- interpersonal skills with internal/external clients and coworkers
• Ability to handle large volumes and meet tight deadlines
• Attention to detail; organization, completeness and accuracy
• Good analytical skills with problem-solving ability
• Ability to make decisions and recommendations within authorized limitations
• Excellent time management skills
• Ability to present a professional image.
• Knowledge of Word and Excel software.
• Office equipment/machinery used: Personal computer and common business machines/software

Work Experience – Minimum Required

No experience required

EDUCATION

Required: High School/GED or equivalent

Preferred: Associates Degree or post-secondary education

COMPETENCIES

• Business Acumen and Straight Talk
• Customer First Focus
• Inclusion and Collaboration
• Leading and Developing
• Agility
• Accountability

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $34,000 to $45,000 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Job Type: Full Time

Location: TX Laredo McPherson Blvd - US031