Relationship Teller & Financial Solutions Advocate

First Commonwealth Bank; Butler (Butler County); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Quarterly sales & service incentives

Job summary

First Commonwealth Bank is seeking a Teller to support customers and employees in our Financial Solutions Center. You will handle transactions, protect privacy, and contribute to a superior customer experience.

The role emphasizes relationship-building, cross-selling opportunities, and personal development through our Pathways program. You will participate in 5 core functions: operations/compliance, consumer relationship growth, deepening existing relationships, personal development, and

Qualifications

• High school diploma or equivalent.
• 2+ years of client-centric sales experience with a track record of meeting goals.
• Excellent communication and relationship-building skills.
• Technologically savvy with MS Office, Internet, and bank systems.

Responsibilities

• Protect customer privacy and security; process daily transactions; follow cash handling and dual control guidelines.
• Grow consumer relationships through conversations, drive-thru interactions, and referrals.
• Deepen relationships with outbound calls and uncover lending opportunities.
• Engage in personal development and complete required trainings to progress along Pathways.
• Deliver exceptional customer experience and be the single contact for issue resolution.

Skills

Excellent communications

Client-centric sales

Relationship-building

Tech-savvy (bank systems)

Education

High school diploma or equivalent

Job description

First Commonwealth Bank is seeking a Teller to support customers and employees in our Financial Solutions Center. You will handle transactions, protect privacy, and contribute to a superior customer experience.

The role emphasizes relationship-building, cross-selling opportunities, and personal development through our Pathways program. You will participate in 5 core functions: operations/compliance, consumer relationship growth, deepening existing relationships, personal development, and