Relationship Specialist - Seasonal

Landus; Iowa (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Landus is seeking a Relationship Specialist to support our farmer owners with exceptional service in Iowa/Louisiana. You will respond promptly, guide customers to the right areas, and help grow agronomy and feed sales while handling grain origination and marketing.

You will also manage contracts, invoicing, CRM data entry, and inventory for the location, while maintaining office supplies and adhering to credit and inventory policies.

Qualifications

• Associate's degree (A. A.) or equivalent from two-year college; or two to five years related experience and/or training; or equivalent combination of education and experience.
• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Responsibilities

• Provide outstanding customer service and ensure prompt attention to farmer owners.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers.
• Complete grain contracts, inter-company feed orders, and inventory transfers and purchases as applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Document and submit sales call information in CRM; assist with inventory control of location products.
• Maintain inventory of office supplies and ensure accurate/timely invoices.

Skills

Customer service

Sales

CRM

Invoicing

Inventory management

Education

Associate degree or equivalent

Tools

CRM system

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System).Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled