Relationship Mgr Associate

Valley National Bank; Fairfield (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Valley National Bank is seeking a detail-oriented professional to support their Relationship Manager in managing customer portfolios and credit processes in New Jersey. The role involves monitoring credit quality, preparing credit packages for approvals, and handling loan closings and follow-up on customer requests.

The candidate will ensure timely renewals of lines of credit, respond to customer needs, and maintain compliant credit files and BSA/EDD information.

Responsibilities

• Assist the Relationship Manager with customer portfolios and follow up on requests
• Monitor and report changes in credit quality for assigned credits
• Prepare credit approval packages and present to the required level of credit authority
• Draft and issue term sheets and commitment letters
• Attend loan closings to ensure proper closing of loans
• Track past due payments and overdrafts, and initiate follow-up actions
• Ensure lines of credit are renewed timely and negotiate renewal terms as needed
• Respond to customer needs promptly and coordinate with other departments
• Oversee customer transactions (advances, payments, wires, etc.) for accuracy
• Maintain current financial information and complete credit files on file for audits and review
• Provide routine reports as required and ensure accurate documentation
• Review legal documents for accuracy against loan requirements and agreements
• Provide timely problem resolution and monitor risk ratings of credits
• Create and maintain current BSA/EDD information and compliance watch lists

Job description

Responsibilities include but are not limited to:

• Assist the Relationship Manager with their customer portfolios.
• Monitor and report changes in credit quality.
• Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority.
• Prepare and issue term sheet and commitment letters.
• Attend loan closings to ensure loans are properly closed.
• Follow past due payments and overdrafts.
• Ensure that lines of credit are renewed in a timely fashion. Obtain customer renewal term agreement and negotiate any differences.
• Respond to customer needs in a timely fashion.
• Ensure that customer requests with other departments are being properly followed, clearing all service issues.
• Oversee proper handling of customer transactions such as advances, payments, wire transfer, etc.
• Ensure that the bank is in possession of current financial information and that the information has been properly analyzed and on file and that proper and complete credit files are on hand.
• Provide reports of information as required.
• Review documentation prepared by legal counsel as to their accuracy meeting all requirements of loan requests.
• Provide problem resolution.
• Assure that credits are accurately risk rated and credits are properly monitored and reported.
• Create and maintain current BSA Information.
• Adhere and comply with all requirements of watch list and EDD procedures.