Relationship Manager (US Remote)

QT Communications Technology; Washington (District of Columbia); Remote; USD 60,000 - 80,000; Full time

Job summary

QT Communications Technology is seeking an outgoing relationship manager to engage clients and foster strong relationships. In this role, you will identify client needs, provide product consultations, and ensure customer satisfaction, all while pursuing new business opportunities.

Qualifications

• Experience as a relationship manager, in customer service, or a similar role is preferred.
• Ability to build and maintain strong client and business relationships is essential.
• Customer-oriented with strong leadership and team management skills.

Responsibilities

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.

Skills

Conflict Resolution

Decision-Making

Team Management

Interpersonal Skills

Customer Service

Leadership

Business Communication

Sales Management

Education

Degree in management, marketing, communication, or a similar field

Tools

Microsoft Office

CRM software

Job description

We are looking for an outgoing relationship manager to foster strongrelationships with our clients. The relationship manager'sresponsibilities also include seeking out new business opportunities,providing clients with knowledgable advice, guiding their choices,promptly resolving complaints, and ensuring client satisfaction.

Tobe successful as a relationship manager you should be able to buildpositive, long-term relationships and support clients in thedecision-making process by identifying solutions that most closely meettheir needs.

Relationship Manager Responsibilities:

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Ensuring client satisfaction.

Relationship Manager Requirements:

• Degree in management, marketing, communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

Required Skills:

Conflict New Business Opportunities Conflict Resolution Decision-Making Team Management Interpersonal Skills Software Customer Service Microsoft Office Leadership Marketing Business Communication Sales Management