Group Director, SVP (Private & Commercial Banker)

Flagstar Bank; Boca Raton (FL); On-site; USD 140,000 - 316,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability Insurance

Comprehensive Leave Program

Job summary

Flagstar Bank in Palm Beach, FL seeks a Group Director, SVP to build and maintain strong client relationships for Private & Commercial Banking, serving HNW & UHNW clients and families while also supporting commercial companies with revenues up to $50 million. This role blends private banking with commercial banking leadership.

You will lead a team, uphold risk standards, and collaborate with product partners to deliver tailored solutions, manage talent, and drive growth in a dynamic, regulated

Qualifications

• Education level required: College/ Vocational or Associates Degree (2 years or equivalent).
• Minimum 10+ years in banking with a focus on relationship management & business development.
• Preferred Undergraduate degree in Accounting, Economics, Finance or Business Management.

Responsibilities

• Lead new client acquisition for Commercial and HNW prospects via referrals and networking.
• Ensure clients meet bank risk protocols and adhere to framework.
• Manage clients, assess needs, and present tailored solutions with cross-functional partners.
• Oversee risk management and compliance within own authority and escalate as needed.
• Lead talent management, performance reviews, and staff development.

Skills

Relationship management

Leadership

Sales

Client service

Strategic thinking

Cross-functional collaboration

Education

College/2-year degree or equivalent

Undergraduate degree in Accounting/Economics/Finance/Business

Job description

Position Title

Group Director, SVP (Private & Commercial Banker)

Location

Palm Beach, FL 33480

Job Summary

The Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services. Flagstar client facing relationship bankers have a unique opportunity to be a combination of Private Bankers and Commercial Bankers by building relationships with HNW & UHNW clients and families while also having the ability to serve commercial companies with revenues up to $50 Million.

Job Responsibilities

• New Client Acquisition – Leads team in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources.
• Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework.
• Client Management – Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one’s authority. Escalates matters to Senior Management that are outside the authority of the role. Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate.
• Responsible for ensuring team members are operating within the bank’s risk protocol and framework.
• Risk Management – Uses independent judgement and discretion to make decisions. Identifies, assesses, monitors, controls, reports, and mitigates risk in accordance with the Risk Governance Framework, in the context of their specific accountabilities.
• People Management / Leadership – Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance & 1LoD requirements. Support staff members in new client acquisition, structuring loans, pricing, deepening relationships.
• ADDITIONAL ACCOUNTABILITIES – Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications

• Education level required: College, Vocational or Associates Degree (2 years or equivalent)
• Minimum experience required: 10+ Years in banking with a focus on relationship management & business development.

Preferred Qualifications

• Education level required: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.
• Credit Training

Job Competencies

• Strong knowledge of financial products/services, including lending and cash management
• People Leadership, Coaching & Motivation
• Sales & Relationship Management
• Customer Service
• Communications
• Organizational Skills
• Local travel to visit clients and prospects required.
• Ability to make independent decisions balancing risk
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer - Vets/Disabled

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

• Medical
• Dental
• Vision
• Life
• Disability Insurance
• Comprehensive Leave Program

Flagstar Bank Pay Range $140,137.50 - $315,524.00

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast.

We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive.

Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking.

Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail].

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender