Senior Relationship Manager - Phoenix

Flagstar Bank; Phoenix (AZ); On-site; USD 132,000 - 219,000; Full time

Job summary

Flagstar Bank, N.A. in Phoenix, AZ seeks a Senior Relationship Manager to develop new business and manage strategic client relationships in the Phoenix market.

You will coordinate with product specialists and portfolio managers to originate deals, cross-sell treasury and lending solutions, and monitor credit quality while driving revenue growth. You will work within a team to optimize profitability, stay current on industry trends, and ensure regulatory and credit standards are met.

Qualifications

• High School diploma/GED/Foreign Equivalent Required; 10+ years of Commercial financing or equivalent lending experience preferred.
• Bachelor's Degree, preferred; Formal Credit Training preferred.

Responsibilities

• New Business Origination: Developing and maintaining relationships to generate direct deal flow; Coordinate the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability (ROE).
• Relationship Management: Engage with borrowers with portfolio managers to expand our relationship including new client generation, loan production and fee income from cross-sell products.
• Credit Quality: Proactively monitor credit quality of portfolio via financial statement gathering, client reporting, and appropriate corrective actions. Manage bank risk exposure.
• Maintaining Knowledge: Stay updated on industry trends and market conditions affecting Corporate and Regional Commercial Banking groups.

Skills

Relationship origination

Negotiation & structuring

Cross-sell revenues

Treasury & hedging

Industry networking

Education

Bachelor's Degree

Credit training

Job description

Position Title Senior Relationship Manager - Phoenix Location Phoenix, AZ 85012

Job Summary Responsible for new business development and relationship management targeting companies with sales of $50 million or greater within the Phoenix, AZ area. Generate revenue by developing and maintaining relationships with identified companies/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.

Job Responsibilities

• New Business Origination: Developing and maintaining relationships to generate direct deal flow; Coordinate the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability (ROE).
• Relationship Management: Working with assigned portfolio managers, engage with borrowers on idea generation and relevant opportunities to expand our relationship and will include new client generation, loan production and fee income related to cross-sell products.
• Credit Quality: Working with assigned portfolio managers, ensure pro-actively monitoring credit quality of portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. Ultimately responsible for managing the banks risk exposure to acceptable levels.
• Maintaining Knowledge: Staying abreast of industry trends and market conditions that could impact the Corporate and Regional Commercial Banking group as a whole and the assigned portfolio of relationships and borrowers.

Job Requirements

• High School diploma/GED/Foreign Equivalent Required 10+ years of Commercial financing or equivalent lending experience Preferred
• Bachelors Degree, preferred Formal Credit Training preferred

Job Competencies

• Established relationships and demonstrated direct origination track record with relevant companies Expertise in negotiating, structuring, and closing complex loans Proven ability to generate significant cross-sell revenues Cross-sell banking services including treasury management, interest rate protection, and syndication products and capabilities (foreign exchange & commodity hedging is a plus) Recognize issues; early problem recognition, remedial management and appropriate coordination with workout is an important part of on-going portfolio management Keep management fully informed on all key factors of the bank, the portfolio, client relationships and the competitive environment Involved in industry-related associations, committees, and boards outside of the bank (i.e., Special Olympics, etc.) that provide marketing and community services for the Bank Adhere to all regulatory and compliance issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies. Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Pay Range $131,611.50 - $219,478.00

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process.

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender