Relationship Manager IV

First Merchants Brand; Grand Rapids (MI); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

HSA/FSA

Paid time off

Paid holidays

Tuition reimbursement

Additional benefits

Job summary

First Merchants Bank seeks a senior Relationship Manager IV to expand commercial relationships, drive revenue, and manage portfolios in a high-growth market. You will develop new clients, cross-sell products, and maintain exceptional service levels.

You will review financials, assess credit risk, and ensure compliance with terms while leading teams and supporting staff development.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• Minimum of ten years of commercial banking experience.

Responsibilities

• Grow market share and revenue through relationship development.
• Identify and convert prospects into significant new relationships.
• Manage portfolios and monitor credit risk and profitability.
• Provide exceptional customer service and expert guidance.
• Supervise others and coach team members when needed.
• Use bank reporting tools to track progress and results.

Skills

Relationship management

Sales strategy

Customer service

Credit analysis

Leadership

Education

Bachelor’s degree in business or related field

Associate degree + 2 years related experience

4 years related work/military experience

Job description

First Merchants Bank is seeking a Relationship Manager IV. This position will effectively carry out the Commercial Sales and Relationship Management process by growing market share, broadening revenue mix, retaining customers and managing portfolios.

As part of this role, you will:

• Implement an aggressive sales and marketing strategy to develop new and existing relationships.
• Identify and develop prospects into significant new relationships with yearly goals for income production.
• Aggressive sales call plan which aligns with established goals.
• Cross sell opportunities.
• Ensure bank reporting tool is utilized for reporting progress.
• Provide exceptional customer service; be responsive, knowledgeable and exceed customer expectations.
• Continually monitor current loans and customer’s credit profile to ensure complete conformity with terms.
  
  • Ensure current credit and financial information is obtained as needed and/or that collateral is adequate.
  • Review financials with customers and provide expert advice as necessary.
  • Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans.
  • Remain cognizant of developing trends.
• Extend credit within assigned limits to commercial customers.
  
  • Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk.
  • Obtain and analyze pertinent financial data or appraise the adequacy of collateral pledged.
  • Review, validate and/or approve letters of credit.
• Support employee development and training, counsel, motivate, coach, mentor and provide leadership.
• Position may supervise others while retaining direct production goals.

To be successful in this position, we require the following:

• Bachelor’s degree in business or related field OR associate degree/two (2) years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience list below).
• A minimum of ten (10) years of commercial banking experience.

First Merchants offers the following:

• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."