Relationship Manager II - Healthcare Business Banking

PNC; Pittsburgh (Allegheny County); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

Dental and vision options

Life insurance

401(k) with match

Generous vacation days

Educational assistance

Wellness program with financial incentives

Job summary

PNC is seeking a Relationship Manager II Healthcare based in Pittsburgh, PA. In this role, you will coordinate activities with clients to drive sales, revenue, and market share, while enhancing client engagement with tailored solutions.

The ideal candidate will have over 5 years of relevant experience and a Bachelor’s degree. PNC offers a comprehensive benefits package, including health coverage and paid time off.

Qualifications

• Minimum of 5 years of industry-relevant experience.
• Roles typically require a university or college degree.
• A comparable combination of education and experience may be considered.

Responsibilities

• Coordinate relationship management activities with clients.
• Acquires, expands, and retains client relationships.
• Provide client insights based on their financial needs.
• Build an effective network to enhance client experience.
• Identify and implement client solutions through discovery.

Skills

Client Relationship Management

Customer Experience Management

Customer Retention

Decision Making and Critical Thinking

Effective Communications

Interpersonal Relationships

Knowledge of Customers

Selling

Understanding Customer Needs

Education

Bachelor’s degree

Job description

Position Overview

As a Relationship Manager II Healthcare in PNC's Business Banking organization, you will be based in Pittsburgh, PA. You will coordinate relationship‑management activities with existing and new clients, grow sales, revenue, and market share, and deepen client engagement through customized solutions and the full range of PNC’s products and services.

Key Responsibilities

• Coordinate relationship management activities with new and/or existing clients grow sales, revenue and market share.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Focus on client opportunities by providing ideas and insights based on an understanding of the client’s needs and financial well‑being.
• Build an effective network of internal and external relationships to acquire new clients, expand existing ones, and enhance the client experience.
• Through discovery conversations, identify and implement client solutions and collaborate with internal partners to execute on contact management strategy, using available tools and resources.

Preferred Competencies

• Client Relationship Management
• Customer Experience Management
• Customer Retention
• Decision Making and Critical Thinking
• Effective Communications
• Interpersonal Relationships
• Knowledge of Customers
• Selling
• Understanding Customer Needs

Work Experience

Roles at this level typically require a university or college degree with at least 5+ years of industry‑relevant experience. A comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

Bachelor’s degree.

Certifications

No required certification(s).

Licenses

Required licensing.

Benefits

PNC offers a comprehensive range of benefits including medical and prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a robust wellness program with financial incentives.

Paid time off includes maternity and parental leave, up to 11 paid holidays each year, 9 occasional absence days, and 15‑25 vacation days per year depending on career level.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact [e-mail] or call 877‑968‑7762. All information provided will be kept confidential and used only for required accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories as required by law.

California Residents

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