Relationship Manager II - Healthcare Business Banking

PNC; Lexington (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

PNC seeks a Senior Relationship Manager in Healthcare Business Banking, based in Lexington, KY. You will manage client relationships, grow revenue and expand market share by offering the full range of PNC products and services.

In this role, you’ll work with internal partners to identify client opportunities, strengthen engagement and loyalty, and drive results within an in-office culture that supports work–life balance.

Responsibilities

• Coordinate relationship management with clients to grow sales, revenue and market share with relevant sales goals.
• Acquire, expand and retain client relationships to generate revenue and deepen wallet share.
• Identify client opportunities by understanding needs and financial well‑being; increase engagement and loyalty.
• Build a network of internal and external relationships to acquire new clients and present full bank offerings.
• Identify and implement client solutions via discovery conversations and collaborate with internal partners; manage pipeline.

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Relationship Manager within PNC's Healthcare Business Banking organization, you will be based in Lexington, KY.

R233544

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Relationship Manager within PNC's Healthcare Business Banking organization, you will be based in Lexington, KY.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.
• Builds an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Through discovery conversations, identifies and implements client solutions and as appropriate collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: