Relationship Manager - Fiduciary Banking/Specialty Deposits

Flagstar Bank; United States; On-site; USD 102,000 - 161,000; Full time

Job summary

Flagstar Bank is seeking a Relationship Manager for Fiduciary Banking/Specialty Deposits to originate and manage complex commercial depository relationships nationwide. The role requires coordinating treasury management solutions, underwriting and closing deposits, and delivering tailored client outcomes while maintaining risk controls.

You will collaborate with treasury management specialists, credit teams, and portfolio managers to grow deposits and revenue across title companies, property

Qualifications

• High school level education or equivalent required with relevant coursework.
• Experience in commercial treasury management or related fields is preferred.

Responsibilities

• Develop and maintain commercial depository relationships to generate direct deal flow.
• Coordinate team efforts to approve and close new deposits and treasury management deals.
• Engage with clients to expand relationships and identify opportunities.
• Monitor portfolio credit quality and onboarding processes with portfolio managers and credit teams.
• Stay informed on industry trends in specialty deposits and treasury products.

Education

High School Diploma / GED / HiSET / foreign equivalent

Undergraduate Degree (business, finance or related)

Job description

Position Title Relationship Manager - Fiduciary Banking/Specialty Deposits / Location Nationwide, MI 48098

Job Summary The Relationship Manager-Fiduciary Banking manages commercial depository relationships. Generates new business and relationships that will produce revenue from title companies, residential and commercial property managers, developers and businesses. Generates deposits and payments deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by treasury management specialists, product specialists, portfolio managers (credit, underwriting, transaction approvals/processing) and operational support specialists but remains accountable for all aspects of the relationship. Responsible for the origination, negotiation, structuring, pricing, underwriting, and closing of deposits and treasury management solutions. Manages a complex commercial depository portfolio ensuring the highest quality for the organization with minimal risk. Manages the on-going monitoring of portfolio quality and ensures compliance with applicable laws, regulations and guidelines.

Job Responsibilities

• New Business Origination: Develop and maintain relationships to generate direct deal flow. Position will be focused on generating new business that focuses on the entire banking relationship; Coordinates the team approach to approving and closing new deals to grow deposits and revenues while optimizing profitability (ROE).
• Relationship Management: Works with assigned treasury management personnel and portfolio managers, engage with clients on idea generation and relevant opportunities to expand our relationship.
• Industry Outreach: Stays abreast of industry trends and market conditions in specialty deposits that could impact the assigned portfolio of relationships. Attend conferences and participate in speaking opportunities as a subject matter expect related to the intersection of specific specialty industry and banking.
• Credit Quality and Onboarding: When client/prospect lending needs arise, work with assigned portfolio managers to ensure pro-active monitoring of the credit quality of the portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. Ultimately responsible for managing the banks risk exposure to acceptable levels. Collaborating with Credit team and outside counsel as needed to prepare credit approval documents and managing onboarding process to ensure transactions are booked appropriately.
• Maintaining Knowledge: Stays abreast of industry trends and market conditions that could impact the assigned portfolio of relationships and borrowers. Uses independent judgement and discretion to make decisions. Analyzes and resolves problems.
• ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications

• Education level preferred: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 6+ Years as a Commercial Relationship Manager and/or commercial depository and treasury management sales.
• Some experience in commercial treasury management support may substitute for production experience.
• Experience specific to specialty deposits industries; including treasury management, Investment Banking, or Capital Markets experience.

Preferred Qualifications

• Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience. In business, finance or related field.

Job Competencies

• Certified Treasury Professional (CTP) designation.
• Knowledge of commercial deposits, treasury management services, account analysis, and depository pricing skills.
• Industry knowledge: Some understanding of specialty deposits industries including title companies, residential and commercial property managers, etc.
• Demonstrated analytical skills to understand financial and cash flow analyses.
• Experience utilizing a calling strategy to actively call on prospects/clients and establish a personally-developed network of clients and potential clients to source deals through various centers of influence.
• Computer proficiency in Microsoft Office applications including Word, Excel, and Teams.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

Travel will be required as necessary.

Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Equal Opportunity Employer

Flagstar is an Equal Opportunity Employer. We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Pay Range $102,281.25 - $160,918.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity.

We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast.

We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive.

Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking.

Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail].

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender.