Mortgage Finance Banking Relationship Manager Sr

Flagstar Bank; United States; Remote; USD 105,000 - 244,000; Full time

Job summary

Flagstar Bank is seeking a Mortgage Finance Banking Relationship Manager Sr to oversee a portfolio of MSR and Mortgage Warehouse lending. You will manage bilateral and syndicated facilities, strengthen client relationships, and drive revenue growth.

You will work with internal teams to manage risk, ensure regulatory compliance, and pursue new business opportunities while staying informed on market trends and regulatory changes.

Qualifications

• Experience in banking with 8+ years, incl. mortgage banking finance.
• Experience in MSR lending and Mortgage Warehouse lending.
• Understanding of bilateral and syndicated loan structures.

Responsibilities

• Maintain and deepen relationships with assigned commercial clients to maximize revenue.
• Collaborate with Treasury Management, Operations, Legal, Credit to protect and expand business.
• Oversee invoicing, revenue collection, and documentation, incl. renewals and terminations.
• Monitor portfolio credit quality, review financials, and take action as needed.
• Identify prospective clients aligned with bank criteria and build a robust pipeline.

Skills

Relationship management

Credit analysis

Negotiation

Customer service

Regulatory knowledge

Education

High School or equivalent

Undergraduate degree preferred in Finance/Economics or related

Tools

Reg B

ECOA

HMDA

FIRREA

CRA

Job description

Position Title

Mortgage Finance Banking Relationship Manager Sr

Location: Nationwide, MI 48098

Job Summary

The Mortgage Finance Banking Relationship Manager Sr is responsible for managing a portfolio of commercial banking clients encompassing both Mortgage Servicing Rights (MSR) and Mortgage Warehouse Lending. The portfolio includes both bilateral and syndicated credit facilities. This role ensures strong client relationships, delivering exceptional service, and driving revenue growth. This role combines proactive relationship management with new business development, while ensuring compliance with credit, legal, and regulatory requirements. The Mortgage Banking Finance Relationship Manager Sr partners closely with internal teams to manage risk and implement strategies that meet organizational goals in a disciplined, credit-appropriate manner.

Job Responsibilities

• Maintain and deepen relationships with assigned commercial clients to maximize satisfaction and revenue


• Collaborate with internal teams (Treasury Management, Operations, Legal, Credit) to protect and expand existing business


• Oversee invoicing, revenue collection, and documentation processes, including renewals and terminations


• Monitor portfolio credit quality, review financials and take or recommend appropriate actions


• Identify and target prospective clients that align with Bank criteria


• Build and maintain a robust pipeline of prospects and referral sources including other banks, technology vendors, legal firms and consultants


• Partner with internal and external groups to perform credit reviews and presentations, preparation and review of legal documentation and assist in the proper operational set-up of new relationships


• Represent the Bank at industry events and conferences to build brand presence and foster new relationships


• Structure and manage both bilateral and syndicated credit facilities in partnership with the syndications team


• Maintain expertise in Mortgage Banking Finance, including both MSR lending and Mortgage Warehouse lending across bilateral and syndicated structures


• Stay informed on market trends, industry developments, legislation, and regulatory changes


• Uses independent judgement and discretion to make decisions


• Analyzes and resolves problems

Additional Accountabilities

Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent


• Minimum experience required: 8+ Years of experience in banking, including at least 3 years in mortgage banking finance. Experience in both MSR lending and Mortgage Warehouse lending, candidates with deep experience in one and exposure to the other will be considered


• Strong understanding of bilateral and syndicated loan structures

Preferred Qualifications

• Education level preferred: Undergraduate Degree (4 years or equivalent) in Finance, Economics or a related subject


• Formal credit training


• Experience working with less experienced team members to mentor and develop them, sharing expertise and insights


• Experience utilizing a calling strategy to actively call on prospects/clients and establish a personally developed network of clients and potential clients to source deals through various centers of influence

Job Competencies

• Self-driven with ability to work independently and within groups


• Demonstrated credit skills with the ability to understand as well as interpret financial statements and cash flow analysis


• Handles transactions/relationships with the highest level of complexity


• Excellent interpersonal, verbal and written communication skills


• Knowledge of regulatory compliance requirements


• Proven ability to manage multiple priorities while delivering exceptional customer service


• Strong negotiation skills


• Strong knowledge of financial analysis and credit analysis skills


• Strong relationship management and business development/sales skills


• Excellent customer service and community relations skills


• Knowledge of banking regulations, compliance and requirements (e.g. Reg B, ECOA, HMDA, FIRREA, CRA, etc)


• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights


• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results


• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience


• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders

Physical Demands

Some travel required; amount depends on assigned market. Physical demands (ADA): No unusual physical exertion is involved.

Compensation and Benefits

Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Benefits | Flagstar Bank Pay Range $104,898.75 - $243,612.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as applicable.

About the Company

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking.

Recruitment Information

Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail].

Equal Opportunity Employer

Flagstar is an Equal Opportunity Employer - Vets/Disabled

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender