Relationship Manager

Standard Chartered Bank; United States; Remote; USD 70,000 - 120,000; Full time

Job summary

Join a leading international bank as a Relationship Manager in Wealth and Retail Banking. You will drive business growth by managing relationships with high-profile clients and providing tailored financial solutions while upholding the bank's core values. Enjoy a competitive salary, extensive benefits, and the opportunity to make a meaningful impact in a diverse, inclusive work environment.

Benefits

Flexible working arrangements

Proactive wellbeing support

Time-off benefits including sabbatical and volunteering leave

Core funding for retirement and insurance

Continuous learning opportunities

Qualifications

• Possess banking knowledge and sales experience.
• Exhibit excellent communication, interpersonal, and relationship-building skills.
• Thrive in an international environment.

Responsibilities

• Manage and develop relationships with high-profile clients to drive business growth.
• Organize and follow up on leads, close customer requests.
• Support clients in meeting their financial needs throughout their life stages.

Skills

Banking knowledge

Sales experience

Communication

Relationship-building

Market awareness

Job description

Relationship Manager - Wealth and Retail Banking

As a Relationship Manager at Standard Chartered, you will be responsible for managing and developing relationships with high-profile clients to drive business growth and meet strategic objectives. You will provide exceptional customer service by offering financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

Wealth and Retail Banking (WRB) serves over 11 million clients across fast-growing markets. Our services range from Mass Retail to Affluent clients, including high-net-worth individuals through our Private Bank. We leverage digital channels combined with personalized service to offer products such as deposits, payments, financing, wealth management, and tailored advice. We also support small business banking needs.

• Organize and follow up on leads, complete and record appointments, and close customer requests.
• Support clients in meeting their financial needs throughout their life stages.
• Build long-term relationships by understanding clients' financial goals to grow, manage, and protect their wealth with suitable investment solutions.
• Stay informed about market trends, new products, and campaigns.
• Possess banking knowledge and sales experience.
• Exhibit excellent communication, interpersonal, and relationship-building skills.
• Quickly learn new products and services.
• Maintain market awareness and benchmarking capabilities.
• Utilize management information effectively.
• Work flexibly and adaptively.
• Demonstrate courage, creativity, responsiveness, and trustworthiness.
• Thrives in an international environment.
• Enjoy teamwork and engaging with colleagues.
• Be a motivated self-starter, identifying new opportunities.
• Uphold high standards of personal conduct and embody our core values.

Qualifications

We are an international bank with a rich history of over 170 years, committed to making a positive impact. We challenge the status quo, embrace challenges, and seek growth opportunities. We value diversity and inclusion, and we celebrate your unique talents. Join us if you seek a purposeful career with a bank that makes a difference.

Our purpose is to drive commerce and prosperity through diversity, aligning with our brand promise, "to be here for good." We foster a culture of living our values, including doing the right thing, striving for continuous improvement, and working collaboratively for long-term success.

In line with our Fair Pay Charter, we offer a competitive salary and benefits supporting your wellbeing, including:

• Core funding for retirement, medical, and life insurance, with flexible benefits.
• Time-off including annual leave, parental/maternity leave (up to 20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), with a minimum of 30 days annually including public holidays.
• Flexible working arrangements around home and office.
• Proactive wellbeing support through platforms like Unmind, development courses, Employee Assistance Programme, and self-help resources.
• A culture of continuous learning with opportunities for reskilling and upskilling through various formats.
• Being part of an inclusive organization that values diversity and respects individual potential.