Relationship Manager

TheCRM; United States; Remote; USD 50,000 - 100,000; Full time

Job summary

TheCRM is seeking an Entry-Level Relationship Manager to provide personalized client support in the auto/RV dealership industry. This remote role emphasizes relationship building, CRM utilization, and communication skills while offering opportunities for professional growth and comprehensive benefits, including unlimited PTO.

Benefits

Unlimited Paid Time Off (PTO)

Comprehensive health, dental, and vision insurance

Opportunities for professional development

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong interest in account management.
• Ability to manage multiple tasks in a fast-paced, remote environment.

Responsibilities

• Act as primary guide for assigned dealership clients.
• Develop strong relationships with dealers.
• Maintain proactive communication via calls and emails.

Skills

Communication

Interpersonal skills

Problem-Solving

Relationship building

Time management

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

CRM tools

Job description

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Director of Relationship Management at TheCRM

Job Title: Relationship Manager

Location: This position is remote!

About the Company:

We are an innovative AI tech CRM firm specializing in the auto/RV dealership industry. Our team is dedicated to enhancing customer experiences through cutting-edge technology and data-driven insights.

About the Role:

At TheCRM, we’re moving beyond traditional account management to a more personalized, concierge-style service. As an Entry-Level Relationship Manager, you’ll work closely with your supervisor to provide tailored support to our dealership clients, helping them navigate our CRM system and connecting them to the right resources. You’ll foster meaningful relationships, ensuring dealers feel supported while you gain the skills to grow within the department.

Responsibilities:

• Client Concierge Support: Act as the primary guide for assigned dealership clients, offering non-technical assistance and directing them to appropriate resources.
• Relationship Building: Develop strong, genuine relationships with dealers, ensuring they benefit from our CRM solutions.
• Communication: Maintain consistent, proactive communication via calls, emails, and meetings to ensure ongoing satisfaction.
• CRM Utilization: Help clients make the most of our tool, streamlining their processes and enhancing operational efficiency.
• Problem-Solving: Address client inquiries and issues with a proactive approach, escalating to your supervisor when necessary.
• Collaborative Growth: Work closely with your supervisor to learn, improve, and grow within the account management team.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• U.S.-based with the ability to work remotely.
• A strong interest in account management.
• Excellent communication and interpersonal skills, with a focus on building relationships.
• Ability to manage multiple tasks in a fast-paced, remote environment.
• Team-oriented and eager to learn from supervisors and colleagues.
• Familiarity with CRM tools (Hubspot experience is a plus but not required).

Pay range and compensation package:

Starting salary of $55k, with opportunities for growth. Unlimited Paid Time Off (PTO) to support work-life balance. Comprehensive health, dental, and vision insurance. Opportunities for professional development and career advancement within a growing department.

Join our team and be part of an innovative approach to account management, where you'll grow under experienced supervision while providing a personalized, concierge touch.

We look forward to hearing from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Customer Service

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

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