Relationship Manager

East West Bank; San Francisco (CA); On-site; USD 65,000 - 200,000; Full time

Job summary

A leading financial institution in California is seeking a Commercial Banking Relationship Manager to enhance commercial banking activities. The ideal candidate will have a minimum of 10 years of experience in relationship management within commercial banking, a strong customer-centric mindset, and the ability to work collaboratively with internal teams. This role involves actively prospecting new clients, managing existing relationships, and cross-selling financial services. Competitive compensation ranging from $65,000 to $200,000 per year based on experience and qualifications.

Qualifications

• Minimum of 10 years of experience in relationship management and sales in commercial banking.
• Experience with mainland corporate customers.
• High level of customer centricity and dedication to high-quality service.

Responsibilities

• Prospects new customers and manages existing relationships.
• Conduct due diligence and assess risks for credit facilities.
• Monitor client portfolio risk management to ensure compliance.
• Prepare credit proposals and conduct credit reviews.
• Cross-sell various financial services to clients.
• Work with internal stakeholders to develop business opportunities.
• Provide market intelligence for product development.

Skills

Relationship management

Sales experience

Communication skills

Interpersonal skills

Customer centricity

Self-motivation

Education

University degree

Job description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

East West Bank is looking for a Commercial Banking Relationship Manager. This role is to champion commercial banking business activities in the commercial banking segment with an aim to deepen and broaden relationships. A qualified individual must work well within a team environment, be a self-starter and collaborate closely with internal partners to deliver customer solutions.

Responsibilities

• Actively prospects new customers and penetrates the existing client relationships.
• Assumes the overall responsibility to conduct due diligence, assess the risks and structure the credit facilities.
• Performs the client portfolio risk management and monitoring to ensure each client relationship is in compliance with established EWB credit policy, procedure and business strategy as well as commercial and regulatory guidelines.
• Prepares credit proposals, conducts regular credit reviews and monitors credit quality.
• Cross-sells treasure services, trade finance, foreign exchange, interest rate derivatives, wealth management and other services to the existing clients and prospects.
• Works closely with internal stakeholders in particular the partners in EWB Greater China teams to explore and develop business opportunities.
• Structures cross-border solutions including but not limited to global credits, treasury management, trade and FX solutions.
• Facilitates cross-border transactions by giving support and advice to internal partners regarding the relevant regulatory updates of China and solutions.
• Provides cross-border market intelligence and insight to assist with the internal solution/product development.
• Stays actively in the community events and trade organizations to promote EWB brand
• May perform other duties as assigned

Qualifications

• University degree preferred
• Minimum of 10 years relationship management and sales experience in the commercial banking field
• Well versed in market dynamics in mainland China and the US. Having experience in dealing with mainland corporate customers
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Excellent good communication and interpersonal skills
• Highly self-motivated and able to work under pressure and independently

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $65,000.00/Yr. - USD $200,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.